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FamilySearch Centres

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Society of Genealogists, London
'''[[Update effective 6 July 2021'''. The FamilySearch Library in Salt Lake City reopened 6 July 2021 after being closed since March 13, 2020, due to precautions pertaining to the global COVID-19 pandemic. Some FamilySearch Centres and FamilySearch]]Affiliate Libraries are also '''open''' , depending on location. This is a decision which is part of made '''locally'''. If you live in an area where churches and libraries generally are open, check with your local FamilySearch Centre and/or check with your local Affiliate Library about FamilySearch access. '''In addition'''<br>'''Update effective 12 August 2021'''. A new computer portal for accessing restricted records was introduced at FamilySearch Centres ('''not''' Affiliate Libraries) which requires changes to each computer in the Church of Jesus Christ of Latter-Day Saints FamilySearch Centre. Before visiting a FamilySearch Centre, firstly check that computers are available (there is currently (2022/06) a wait for replacements, or you can now (from c January 2023) bring your own laptop or LDSChromebook, and secondly '''check that the portal is fully functional''', also known as so that restricted records can be accessed.<ref>[https://community.familysearch.org/en/discussion/102177/family-history-center-portals Family History Center Portals] ''FamilySearch Community Forum'' 15 September 2021. Retrieved 17 September 2021. [https://community.familysearch.org/en/discussion/comment/451414/#Comment_451414 FHC premium sites need passwords for access] ''FamilySearch Community Forum'' 19 May 2022. Retrieved 20 May 2022. [https://www.familysearch.org/en/help/helpcenter/article/family-history-center-premium-content-browser-extension FamilySearch Center Premium Content Browser Extension] FamilySearch Help Center article. 2022/06 some Centres were without the Portal due to the Mormonsrequirement to have a fixed IP address (Internet service). 2022/08 many Centres were experiencing access problems (computer system).</ref><br><nowiki>##########</nowiki>
'''[[FamilySearch Centre]]''' (Center) is a nonprofit family history organisation which is part of the umbrella term used for all Church of Jesus Christ of Latter-Day Saints or LDS, also known as the centre locationsMormons. However most are still individually called '''Family History Centres''' (Centers)
'''FamilySearch Centres''' are local branches of the LDS '''FamilySearch Library''' (until 10 January 2023 known as the Family History Library ) in Salt Lake City and can be found worldwide. Access to digitised microfilms and microfiche in the (Until 10 January 2023 some Centres were called '''Family History Library are available at these centres. However, ordering of microfilms has now ceased Centres''' (September 2017Centers)), to be replaced in time by digitised versions, refer details below. You do not have to be a member of the LDS to use a centre or their resources. Read the FamilySearch Wiki article [https://familysearch.org/learn/wiki/en/Introduction_to_LDS_Family_History_Centers Introduction to LDS Family History Centers] for more details.
Access to '''[https://familysearch.org/locations/ Find a Family History Center and FamilySearch Affiliate Libraries]digitised microfilms'''. Enter your location details, including country. If you live in a state or county, depending on country it may help to enter the state as the location, then increase the size of the map to see the Centres records in the regionFamilySearch Library, and greatly increase the size if you live in area where there may be two or more Centres in the same city (as which are not otherwise the multiple Centres may not display). available on home computers, Alternatively, it may be sufficient to enter city and countryis available at these centres. However, it is suggested you always increase the size ordering of the map to check that all Centres are displaying. This link is also previously available from the FamilySearch Home Pagemicrofilms ceased in 2017, scroll down to the bottom, but at times the Search may not operate, or provides erratic Search results. If so, leave for a while and try later, or use the "Get Help" facility, see the end of this paragraph. be replaced At least some of the Centres do not provide opening times. In most centres the phone is only connected during opening timesby digitised versions, so it may be difficult to actually make contact and find out when the Centre is openrefer details below. In addition, the Centres usually You do not have provision for mail enquiries. If necessary clarify with the Library in Salt Lake City. To contact to be a Librarian, from the [https://familysearch.org Home Page member of the Family Search website] select "Get Help" (top right hand corner)LDS to use a centre or their resources. There is also some information in Read the FamilySearch Wiki '''article [https://www.familysearch.org/learnen/wiki/en/Category:Family_History_Centers Category:Family History Introduction_to_FamilySearch_Centers Introduction to LDS FamilySearch Centers]''', but not for all Centres, and Affiliate Libraries probably are not listedmore details.
'''Always confirm opening times prior to a visit'''In addition, as the website details, even if availablethere are FamilySearch Affiliate Libraries, which may not be up to date. Also confirm the address. Website details for some Centres do not include the addresspublic libraries, or libraries connected with genealogical societies, etc. (For one Often an Affiliate Library notedwill have longer operating hours than a FamilySearch Centre, or perhaps may be larger institutions with which is known more computers available to operate view records. However, some records cannot be viewed at two different addresses, only one address appears on the FamilySearch web details, which is different to the information appearing on the an Affiliate Library's website).
'''[https://www.familysearch.org/centers/locations/ Find a FamilySearch Center or FamilySearch Affiliate]'''. Enter your location details, including country. If you live in a state or county, depending on country it may help to enter the state as the location, then increase the size of the map to see the Centres in the region, and greatly increase the size if you live in area where there may be two or more Centres in the same city (as otherwise the multiple Centres may not display). Alternatively, it may be sufficient to enter city and country. However, it is suggested you always increase the size of the map to check that all Centres are displaying. <br>This link is also available from the FamilySearch Home Page, click on icon marked ? (top right hand of the webpage), then click Help and Learning/In-person Help<br>At least some of the Centres do not provide opening times. In most centres the phone is only connected during opening times, so it may be difficult to actually make contact and find out when the Centre is open. In addition, the Centres usually do not have provision for mail enquiries. There is also some information in the FamilySearch Wiki '''[https://www.familysearch.org/en/wiki/Category:FamilySearch_Centers Category:FamilySearch Centers]''', but not for all Centres, and Affiliate Libraries are listed separately, see External links below. You could also try [https://www.familysearch.org/en/fieldops/familysearch-support-contact-us FamilySearch Support Contact Us] for your geographic area. '''Update''' 17 Jan. 2023. Members of the Church of Jesus Christ of Latter-Day Saints have additional access at Church meetinghouses worldwide.<ref> Ken Richins - NAO Tech Support Lead [https://community.familysearch.org/en/discussion/comment/490684/#Comment_490684 FamilySearch Center's are few around me] ''FamilySearch Community Forum'' 23 January 2023. Retrieved 23 January 2023.</ref> '''Always confirm opening times prior to a visit''', as the website details, even if available, may not be up to date. Also confirm the address. Website details for some Centres do not include the address. (For one Affiliate Library noted, which is known to operate at two different addresses, only one address appeared on the FamilySearch web details, which was different to the information appearing on the Affiliate Library's website, although this has now been corrected.)  ==Photocopy Service service from Salt Lake City has now ceased==
The previous photocopy service ceased 5 December 2014.
 
However, a new Records Look Up Service was introduced 24 May 2021, see External links below.
==Ordering microfilms service has now ceased/digitised microfilms==
The previous microfilm ordering service has ceased from September 2017, to be now been replaced, over time, by digitised microfilms. The last day for ordering microfilms was 7 September 21072017.<ref>[https://familysearch.org/ask/faq#overview Digital Records Access Replacing Microfilm] FamilySearch </ref> Some Centres have retained some microfilms in their own permanent mini collections.
'''Some microfilms have already When a microfilm has been digitisedit is also, and are available through in addition to the Catalogue Search on FamilySearchmicrofilm number, not in the Records section. Click on the camera iconallocated a '''DGS''' number, referred to see whether the records may be viewed on your home computer, or are available on as a restricted basisDigital Folder number. All records which originate from The latter number appears to becoming the British Library are only available to be viewed on main reference number for a FamilySearch computer at record set. (The URL for a FamilySearch Centre''', or record set has FamilySearch Affiliate Librarythe format (at 2020/02) <nowiki>https://www. See "Viewing 'Protected' access online books and databases" belowfamilysearch.org/search/film/004769478</nowiki> where the last number is the DGS number).
'''All microfilms have now been digitised, and are expected to available through the Catalogue Search on FamilySearch, not in the Records section. A camera icon (with no other symbol) means the record may be digitized and viewed on your home computer, a camera icon with a key above it means the record is available by 2020on a restricted basis'''. If you have a film you need that has (No icon at all indicates the record is not been digitized, you can reach out available to FamilySearch support to express your interest in having that particular film being prioritized earlier in the scanning process,view digitally) (See images etc<ref>[http://searchtip.genealogytipoftheday.com/?p=2307 Digital Icons at FamilySearch] searchtip.genealogytipoftheday.com; [https://wwwweb.familysearcharchive.org/askweb/20190114034622/http:/faq#question06 What if a microfilm I need for my research is not available digitally on FamilySearch/dearmyrtle.com/blog2/index.org?] FamilySearch<php/2017/09/24/ref> through thank-you-for-the "Get Help" tab at -new-icon-familysearch/ Thank-you for the top right hand corner of the webpagenew icon, FamilySearch] dearmyrtle.com, requesting the Historical Records Teamnow archived.<ref>[https://www.familysearch.org/askhelp/helpcenter/salesforcearticle/viewArticle?urlname=Requestingwhat-are-notes-or-thatfilm-FamilySearchdigital-digitizenotes-scanin-athe-microfilm&lang=en Requesting that FamilySearch digitize (scan) a microfilmcatalog What are Notes or Film/Digital Notes in the catalog?] FamilySearchHelp Center article.</ref>.) (Note, you need to be signed in, refer below, or a key or microfilm only, or even no symbol may appear for all records.) For non-LDS church researchers, ''' records which originate from the British Library are available to be viewed on a FamilySearch computer, or your own laptop or Chromebook at a FamilySearch Centre''', and additionally most, but perhaps not all, are viewable at Affiliate Libraries, although this may vary over time. See "Viewing 'Protected' access online books and databases" below.
Note The digitisation of microfilms was completed in September 2021. At that time is was stated "FamilySearch is working to outsource the digitised digitization of its large microfiche collection, which should be completed several years from now"<ref>[https://www.familysearch.org/blog/en/familysearch-microfilm reader -collection-digitized/ FamilySearch Completes Massive Microfilm Digitization Project] FamilySearch Blog 21 September 2021</ref>. Note that some microfilms may not be very sensitive available to internet speedview digitally for many years, so if you are viewing digitised microfilms on your home computerperhaps decades, try due to pick a time restrictions in the country of origin of lower internet demand such as early or late in the dayrecords, relating to data privacy restrictions, which may be more restrictive for digital images than for microfilms. <ref>Paller Personal experience was that 1pmOrvill S. [https://web.archive.org/web/20200802171145/https://getsatisfaction.com/familysearch/topics/south-africa-dutch-reformed-church-records-stellenbosch-archive-1690-2011 South Africa, Dutch Reformed Church Records (Stellenbosch Archive), weekday and Saturday1690-2011] ''FamilySearch Feedback Forum'' 28 February 2018, access was extremely unsatisfactory23.59, early Sunday morning was much betternow archived.</ref> <br>'''Update''' July 2023. Unsatisfactory viewing conditions may also Microfiche digitisation is hoped to be finished in 2024 when all of the digitized microfiche content will be experienced released at some Centresthe same time. However, either due not all of the digitized content will be viewable online because of contract restrictions.<ref>[https://www.familysearch.org/en/help/helpcenter/article/can-i-request-a-microfiche-to internet speed, or for other reasons - you may wish be-digitized Can I request a microfiche to enquire about this aspect, be digitized?] FamilySearch Help Center article 6 July 2023.</ref> Elsewhere it was advised that c July 2023 a contract had been signed and if so, whether any particular day or time is better and If you have more than one FHC or Affiliate Library the digitisation was hoped to be completed in your area, compare viewing conditionsabout a year.
Note that researchers have commented that it is much slower viewing records which have been the digitised, compared with the same records on microfilm.<ref>Clark, Noel. [http://archiver.rootsweb.ancestry.com/th/read/INDIA/2017-07/1500166083 LDS FHC Microfilms reader may be very sensitive to be ending August 31st] ''Rootsweb India Mailing List'' 16 July 2017. Retrieved 16 July 2017.</ref> This finding is magnified if there are problems with internet speed, so it may be worth enquiring whether any Centres near if youare viewing digitised microfilms on your home computer and having problems, including genealogical societies, have retained try to pick a copy time of lower internet demand such as early or late in the microfilm you are interested day. Personal experience (inthe past) was that 1pm, weekday and Saturday, access was extremely unsatisfactory, early Sunday morning was much better. For Unsatisfactory viewing conditions may also be experienced at some Centres, either due to internet speed, or for other reasons - you may wish to enquire about this information may be obtained through the FamilySearch Catalog where there aspect, and if so, whether any particular day or time is an Availability option in the Search. Unclick the Online option better and select your local Family History Centre from the menu available. '''Always confirm''' by telephone with your local if you have more than one FHC to ensure information is current. <br>The Family History or Affiliate Library in Salt Lake Cityyour area, Utah, USA retains an extensive collection of microfilms, including all those not yet digitised.<ref> [https://www.familysearchcompare viewing conditions.org/ask/faq#question15 Will microfilm continue to be available at the Family History Library in Salt Lake City?] FamilySearch</ref>
==Viewing 'Protected' access online books and databases==Some [[Online books#Family History Books| online books]] and databases provided by the Family History Library Note that researchers have commented that it is much slower viewing records which have a camera icon been digitised, compared with a symbol above which advises "this film is viewable with additional restrictions"the same records on microfilm.<ref>Clark, Noel. [https://web.archive.org/web/20200929231947/https://mlarchives.rootsweb. (previous terminology com/listindexes/emails?listname=&thread=87364 LDS FHC Microfilms to be ending August 31st] ''ProtectedRootsweb India Mailing List' access status)' 16 July 2017, archived. </ref> This means that possibly they finding is magnified if there are problems with internet speed, so it may be viewed on home computers by LDS Church members. Howeverworth enquiring whether any Centres near you, including genealogical societies, members have retained a copy of the public can view these online books and databases at a FamilySearch Centre on a Family History Library computermicrofilm you are interested in. Some microfilms For some Centres, this information may also be viewed at Affiliate Librariesobtained through the FamilySearch Catalog where there is an Availability option in the Search. Contact Unclick the Online option and select your local FamilySearch Centre prior to visiting to advise your requirements and to ensure from the volunteer librarians are aware of this facility, and, if it is possible, menu available. '''book a suitable computerAlways confirm''' (after enquiring whether internet image viewing varies by day or telephone with your local FHC to ensure information is current. Note however that over timefewer Centres continue to hold microfilms for various reasons including the inability to maintain functioning microfilm readers, or there is poor viewing generally, refer section above)and this trend will increase in the future. Examples of books which are viewable online with "restrictions" are ''Christian cemeteries and memorials The FamilySearch Library in Malacca''Salt Lake City, Utah, ''Christian cemeteries USA retains an extensive collection of Penang microfilms, including all those not available to view digitally,<ref> [https://www.familysearch.org/help/helpcenter/article/i-want-to-search-the-microfilms-at-the-family-history-library How can I search microfilms at the FamilySearch Library?]. [https://www.familysearch.org/help/helpcenter/article/how-do-i-preorder-films-at-the-family-history-library How do I preorder films at the FamilySearch Library?] FamilySearch Help Center articles. [https://www.familysearch.org/en/library/microfilm-fiche-and Perak'' -cds Microfilm/Fiche and CDs] with link to pre-order films, from [https://www.familysearch.org/en/library/ FamilySearch Library]/Collection. FamilySearch. </ref> which can be ordered before your visit (including up until Sat. July 15 2023 <ref>Stephanie V. [https://community.familysearch.org/en/discussion/147579/microfilm-request-change Microfilm Request Change] ''Bencoolen : the Christian Cemetery and the Fort Marlborough MonumentsFamilySearch Community Forum''30 June 2023. Retrieved 1 July 2023.</ref> those held at Granite Mountain Record Vault) All FamilySearch records which were available on microfilmso they will be ready when you arrive, (but you must allow sufficient time), which have since been digitisedor you may decide to hire a researcher<ref>Nielsen, and which originate from Jeniann. [https://web.archive.org/web/20200804205858/https://getsatisfaction.com/familysearch/topics/the British Library in London-need-for-photoduplication-service-has-not-gone-away The need for photoduplication service has NOT gone away!!!] ''FamilySearch Feedback Forum'' 27 July 2019, including books, are now archived.</ref>. Books stored off site must also in this category, as are many other digitised microfilmsbe pre-ordered otherwise you will be unable to access them.
You may also request that books from the FamilySearch catalogue be digitised.<ref>[https://www.familysearch.org/help/helpcenter/article/can-i-request-that-familysearch-digitize-a-book Can I request that FamilySearch digitize a book?] FamilySearch Help Center article.</ref> ==Viewing restricted access online books and databases==After signing in to FamilySearch, some digitised microfilm databases will display, in the catalogue entry, a camera icon with a key symbol above which advises "this film is viewable with additional restrictions". (If you are not signed in, a key, or microfilm only, or even no symbol may also appear, even for databases viewable on your home computer). However, members of the public can view '''most''' (but not all) of these databases at a FamilySearch Centre on a '''FamilySearch Centre computer''', through the FamilySearch Portal. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is possible, provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portal while connected to the LDS Church Liahona WiFi). Some digital databases may also be viewed at Affiliate Libraries, which may have longer opening hours than a FamilySearch Centre. Contact your FamilySearch Centre prior to visiting to advise your requirements and, if it is possible, '''book a suitable computer''' (after enquiring whether internet image viewing varies by day or time, or there is poor viewing generally, refer section above). For the general public, ''' FamilySearch records which were available on microfilm, which have since been digitised, and which originate from the British Library in London can be viewed at a Family History Centre''' and additionally currently (2021/02) can also be viewed at an Affiliate Library. Note however in the past access at Affiliate Libraries has varied, and some microfilms originating from the British Library have not been available at Affiliate Libraries. LDS church members may have additional access. There appear to be at least four different types of restriction wordingseen by signed in, non-LDS church members either currently, or in the past:
*"Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints".
:Note: this This wording has not yet been seen on India related digitised microfilms. Note: This wording now withdrawn, but if it appears, discuss with you local FamilySearch Centre, whether one of the Centre volunteers can in on your behalfsee below.
*"Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints. Access the site at a family history center".
*"Only Sign in to Familysearch.org as a limited number member of The Church of Jesus Christ of users can view this object Latter-day Saints. Access the site at a family history center. Access the same timesite at a FamilySearch affiliate library.":'''Update c 22 October 2019'''. All references to "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints" appear to have been removed, and viewers must to be replaced by the following wording for signed in , non-LDS church members: "You may be able to view this image by visiting one of our partners' sites or the Family History Librarylegal record custodian (fees may apply)". (FamilySearch article.<ref>[https://www.familysearch.org/en/help/helpcenter/article/what-are-the-image-restrictions-in-historical-records What are the image restrictions in Historical Records?] FamilySearch Help Center article.</ref>) :'''Note'''. For records restricted to LDS church members only, a partner libraryconsultants at FamilySearch Centres have been instructed "Consultants should not sign in to allow members of the public to access restricted images. Such sharing can violate contracts between FamilySearch and the records custodian".<ref>FitzPatrick, or a Family History CenterBill [https://community.familysearch. If org/s/question/0D54V00005DqGH6SAN/does-anyone-know-why-these-sersheim-church-record-images-are-not-available-at-the-fhl-i-was-connected-to-their-wifi-note-the-lock-next-to-the-camera-icon-and-the-comment-you -may-be-able-to-view-this-image-by-visiting-one-of-our-partners-sites-or-the?language=en_US Does anyone know why these Sersheim Church record images are not available at the FHL?] ''FamilySearch Questions Forum'' scroll to reply by Jeff Wiseman dated 23 February 2021. Accessed 23 February 2021.</ref>:In the past, signed-in one LDS church members had access to a wider range of these locations records than non LDS church members, and are receiving this messagesituation continues. In particular, LDS church members were able to view the India church records originating from the British Library on their home computers, and it is believed this is still the user limit has been exceeded. Please try again later"current situation.*"Access the site at a family history FamilySearch center. Access the site at a FamilySearch affiliate library".
'''Note''': *To access the digitised records, '''you will need to Sign In on the computer at the Family History FamilySearch Centre or Affiliate Library using your personal Sign In details''', refer [[FamilySearch#India Records| FamilySearch, section India Records]], so '''take your user name and password with you''', or you may experience delays.<ref>December 2017 Newsletter, now no longer available, from Society of Australian Genealogists, a FamilySearch Affiliate Library, and April 2018 Newsletter from [https://web.archive.org/web/20200720120926/http://www.sagsog.org.auuk/uploads/Newsletters/engageSoG_monthly_newsletter_apr_2018.pdf Society of Genealogists], London, a FamilySearch Affiliate Library (archived page).</keep-up-ref>. At the Family History Centre, you will first need to-date-open the FamilySearch Portal (which must have been previously installed) on the computer, and then sign in withyour personal sign in details. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is possible, provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portal while connected to the LDS Church Liahona WiFi). At an Affiliate Library you will need to make sure that you select a computer which has the FamilySearch portal installed, (exact name not known, perhaps may not include the word portal). "...you need to log out of FamilySearch before you connect to the Library's wi-usfi and then log in again, for the system to recognize you and allow access". (You can log out of FS before you leave home).<ref>Áine Ní Donnghaile [https:/our-enewsletter-sag-e/past-sag-e-newsletterscommunity.familysearch.org/en/discussion/comment/546829/#Comment_546829 Affiliate libraries...] ''FamilySearch Community Forum'' 7 March 2024. Accessed 9 March 2024.html </ref> Society *Before you visit a Centre or Affiliate Library, enquire whether it is possible to take a copy of a required record, what means are available, whether there is a charge, whether you can download to your own laptop, or whether you can/need to bring a device such as a USB flash drive/memory stick, or whether is is possible to take a screen shot of a record and send it to your home computer. The only way to keep a copy of Australian Genealogists]the record for future reference may be to either to print out a copy on paper, or by using a memory stick or laptop. (If you directly "attach" a copy of the record to a person in FamilySearch Family Tree, you will not be able to view the record outside the Family History Centre/Affiliate Library.) *At times (c 2019 January, and still ongoing early April 2019), when trying to access a digital file, a message ""Image Unavailable. This image is unavailable for online viewing at this time." has been seen. However it appears this is some sort of error, and if you re-access the digital file (multiple times if necessary), the usual message that it can be viewed at a FHC or Affiliate Library should appear, and the films become viewable.<ref>Millar, Stewart [https://web.archive.org/web/20200802193229/https://getsatisfaction.com/familysearch/topics/digitised-microfilm-viewing-restriction-query Digitised microfilm viewing restriction query] ''FamilySearch Feedback Forum'' 8 January 2019, now archived.</ref>. '''Update'''. June 2019, this error appears to have been fixed, but details have been left for information in the event of a re-occurrence.*Some Affiliate Libraries such as genealogical societies may charge a '''visitor research fee''' if you are not a genealogical society member.
== FamilySearch Affiliate Libraries==
FamilySearch affiliate libraries include, or can include, public or university libraries, archives, museums, or genealogical societies.<ref>[https://www.familysearch.org/wiki/en/Introduction_to_LDS_Family_History_Centers#FamilySearch_Affiliate_Libraries Introduction to LDS Family History Centers], section FamilySearch Affiliate Libraries. FamilySearch Wiki. Some required conditions to become an affiliate library are set out in [http://www.perryvillenews.com/news/perry-county-historical-society-earns-familysearch-affiliate-library-certification/article_d5acc192-2af9-11e5-84f6-4fde66fd72ae.html Perry County Historical Society earns FamilySearch Affiliate Library certification] July 15, 2015. perryvillenews.com.</ref> Should you be unable to access a Family History Centre to view digitised microfilms which are also viewable at a FamilySearch affiliate library, perhaps you could discuss with your library whether it would be willing to become an affiliate library. if so, ask that FamilySearch be contacted by the library using FamilySearch [https://familysearch.org/archives/contact/ Contact Us] applicable See external links below for Government, Businessprocedure, and other Archives entitiesfor a FamilySearch Wiki article which lists Affiliate Libraries. As the Family History Library in Salt Lake City appears to be be involved with affiliate library decisions, telephone , or perhaps Facebook, contact , with that library (refer external links below) may help if other means of contact are unsuccessful.
==London, England==
*[http://londonfamilyhistory.org ===National Archives, Kew===London FamilySearch Centre] currently located at the The National Archives closed permanently on Saturday, Kew23 March 2019'''. **<ref>[httphttps://londonfamilyhistoryblog.orgeogn.com/2019/02/visit25/london-usfamilysearch-centre-at-the-national-archives-will-close-permanently-on-saturday-23-march-2019/ location and hoursEastman's Online Genealogy Newsletter] February 25, 2019</ref>**<br> The website includes National Archives has now become a Resources Category, which includes England & Wales Jurisdictions Maps 1851, and "Really Useful Web Links"FamilySearch '''Affiliate Library'''.*<ref>[httpshttp://www.familysearchnationalarchives.gov.orguk/learnabout/wikinews/enchanges-to-the-reading-rooms/London_Family_History_Centre Changes to the reading rooms] 20 March 2019. nationalarchives.gov.uk</ref>===Society of Genealogists, London===The permanent microfilm collection from the London Family History Centreat Kew was given to the [[Society of Genealogists] ] in 2017, and became available at SOG for consultation from August 2017.Note some records may be available online, but may be slower to view than the microfilms. Refer comments above, under "Ordering microfilms service has now ceased/digitised microfilms". Check the FamilySearch Wikicatalogue to see those records which you can view on your home computer.
'''Update 2017''' The permanent microfilm collection from the London Family History Centre at Kew has been given to the Society of Genealogists, and was available at SoG for consultation from August 2017. See www.sog.org.uk for address and opening times. For those who are not members, there is a daily or hourly charge for using the Society’s resources. Note some records may be available online, but may be slower to view than the microfilms. Refer comments above, under Ordering microfilms service. Check the FamilySearch catalogue to see those records which you can view on your home computer'''Affiliate Library'''.
Society of Genealogists is also a FamilySearch scanning centre where your family history or a book of genealogical value may be scanned, see [https://www.familysearch.org/en/library/digital-library-book-scanning FamilySearch Book Scanning]. ==Australiaand New Zealand==Note that the Centres listed below are a selection only of those available. Affiliate Libraries are included as they generally have longer opening hours. '''Note''' Affiliate Libraries currently have access to FamilySearch digitised records originating from the British Library, important for India research, however, for some periods in the past this was '''not''' the situation for all such records, so make sure you check any restrictions applying through the Family Search catalogue.
===NSW===
For those in or near Sydney, NSW, Australia it is recommended that you attend the LDS Family History Centre at North Parramatta. This Centre holds many India related films of records from the [[British Library]] permanently onsite, including all the baptism, marriage and burial indexes, indexes relating to wills, Registers of European Soldiers Services to 1860 and some of the [[Biographical Records (IOR O series)| IOR O series]] records. This will save you a lot of time, as you do not need to order in these films. Currently In the past (c November 2009) Thursdays and Saturdays usually have had librarians on duty who have a particular interest in India. Enquire about the current situation. Details current at November 2009: :See '''Update''' October 2019 further down this section.
:Address: 169 Pennant Street
:North Parramatta, New South Wales, Australia
:Public transport: 545 bus from Parramatta station to Chatswood station.
:Phone: (02)9683 5849
:Opening hours given on the website, (current at September 2017): 10.30am- 2.30pm Tuesdays, Thursdays and 2nd and 3rd Saturdays. Closed School Holidays and Public Holidays. '''Note''', no details at all provided provided October 2019.
:Phone prior to your visit, when the Centre is open, and book a film reader or computer, depending on what you need to use. '''Confirm opening times'''.<br> No phone messages or mail enquiries. (The phone is disconnected outside of opening hours)
For details currently available on the website, type Parramatta in the [https://familysearch.org/locations Search] and click on the icon on the map. '''Always confirm opening times, (and address) by telephone prior to a visit''', as the website details may not be up to date.
'''Update October 2019. The Parramatta Family History Centre appears to have closed'''. The computers are thought to have been relocated to the Baulkham Hills Family History Centre at 77 Watkins Road, Baulkham Hills, NSW - telephone number (02) 9686 4170. The Family History Department of the (Australia) LDS Church Offices in Carlingford (NSW) (telephone 1300-537-248) advised that the microfilms are thought to have gone to Baulkham Hills also. If you are not interested in microfilm held onsite, but only on viewing digitised microfilms, In and want to access records which are available at an Affiliate Library, in the Sydney region [https://www.sag.org.au Society of Australian Genealogists] located in the Sydney Central Business District is a FamilySearch Affiliate Library and may be preferred as it has more extensive hours than the FHC at North Parramatta , most FHCs and may be a more convenient location for some researchers. A visitor research fee applies if you are not a SAG member.
===Victoria===
*Melbourne. The two following societies are FamilySearch Affiliate Libraries. A visitor research fee may apply if you are not a society member. *AIGS (Australian Institute of Genealogical Studies) in Melbourne has a :[httphttps://www.aigsfamilyhistoryconnections.org.au/britindindex.htm php Family History Connections], the registered business name of Australian Institute of Genealogical Studies (AIGS). Unit 1, 41 Railway Rd (corner of Queen St) Blackburn VIC 3130 (Opposite the Blackburn Railway Station). Has a large collection of India material] including some permanent LDS FamilySearch microfilms. GSV (Genealogy Search the online catalogue.:[https://gsv.org.au Genealogical Society of Victoria) also ] Level 1, 10 Queen Street, Melbourne, VIC 3000. Also has some microfilms.
*The LDS FHC at Blackburn closed 1 October 2010 . The Centre's collection of India Office Lists 1886-1940 were transferred to the Heidelberg Family History Centre.
===Queensland===
*FamilySearch Affiliate Library: [https://www.gsq.org.au Genealogical Society of Queensland] 25 Stackpole Street on the corner of Mt Gravatt Capalaba Road, Wishart, QLD 4122. A visitor research fee may apply if you are not a society member.*The Rockhampton Family History Centre in Queensland, Australia has /had a set of indexes for baptism, marriage and burial in the three presidencies. Current situation not known. ===Western Australia===*FamilySearch Affiliate Library: [https://membership.wags.org.au Western Australian Genealogical Society Inc] 6/48 May Street, Bayswater, WA 6053. A visitor research fee may apply if you are not a society member. ===Australian Capital Territory===*FamilySearch Affiliate Library: [https://familyhistoryact.org.au Heraldry & Genealogy Society of Canberra] Cook Community Hub, 41 Templeton Street, Cook ACT. A visitor research fee applies if you are not a society member.===Northern Territory===*FamilySearch Affiliate Library: [http://www.gsnt.org.au Genealogical Society of the Northern Territory Inc]. Location of the Library is in a northern suburb of Darwin at Unit 1, Harry Giese Building, 1 Willeroo Street (off Henbury Ave), Tiwi NT. A visitor research fee applies if you are not a society member.===New Zealand===The following are FamilySearch Affiliate Libraries.*Auckland. [https://www.aucklandlibraries.govt.nz/pages/library.aspx?library=56&libraryname=Central%20Auckland%20Research%20Centre Central Auckland Research Centre], part of Auckland Libraries. Central City Library, Level 2, 44-46 Lorne Street, Auckland.*Wellington. Alexander Turnbull Library (National Library of New Zealand, Wellington). General Reading Room & FamilySearch Service, Level 1, 70 Molesworth Street Thorndon 6011. [https://natlib.govt.nz/researchers/guides/family-history Research guide: Family History] from NLNZ contains a section "FamilySearch at the National Library".
==External links==
*[https://www.familysearch.org/en/family-history-library/ FamilySearch Library] FamilySearch website launched c mid February 2021. Includes **[https://www.familysearch.org/en/family-history-library/record-lookup-service Services/Records Look Up Service] introduced 24 May 2021. Note however, although not specifically stated, the Look Up Service does '''not''' apply for records where the record restrictions state "You may be able to view this image by visiting one of our partners' sites or the legal record custodian (fees may apply)".*:'''Update'''. This service is to cease 17 July 2023.**[https://www.familysearch.org/en/family-history-library/family-history-library-site-map FamilySearch Library [web<nowiki>]</nowiki>Site Map] which includes Donations/Literary Donations in respect of books etc.:Prior to the Feb. 2021 new website, and still concurrently [https://www.familysearch.org/wiki/en/Family_History_Library FamilySearch Library] FamilySearch Wiki, which however now mainly links back to the FamilySearch Library website. Also see [https://www.familysearch.org/en/wiki/Category:FamilySearch_Library Category:FamilySearch Library] FamilySearch Wiki.:General email address is <nowiki>fhl@FamilySearch.org</nowiki> <ref>[https://www.familysearch.org/help/helpcenter/article/what-are-the-family-history-library-hours What are the FamilySearch Library hours?] FamilySearch Help Centre Article Id: 1277 April 20, 2020.</ref>:To report an error in the FamilySearch catalogue, for microfilms, microfiche and digital images contact the FamilySearch Library at: <nowiki>FHL-SLC-FilmRequests@churchofjesuschrist.org</nowiki>, and for all other items contact the FamilySearch Library at <nowiki>books@familysearch.org</nowiki>.<ref>[https://www.familysearch.org/en/help/helpcenter/article/how-do-i-request-a-correction-to-the-familysearch-catalog How do I request a correction to the FamilySearch Catalog?] FamilySearch Help Center Article Id: 8463, September 14, 2022.</ref>:[https://www.facebook.com/familysearchlibrary/ FamilySearch Library on Facebook]. May be an alternative means of contact for Facebook members.:For non standard telephone enquires in respect of the FSL (Salt Lake City), try the FamilySearch Library Director's assistant (details<ref>Archibald, Amy. [https://web.archive.org/web/20190109092613/https://getsatisfaction.com/familysearch/topics/have-you-considered-having-a-return-book-cart-on-the-second-floor-for-those-of-us-who-retrieve-a-book Have you considered having a "Return book" cart on the second floor for those of us who retrieve a book from the third floor?] ''FamilySearch Feedback Forum'' 8 January 2019, now archived.</ref>). :[https://www.familysearch.org/en/blog/lynn-turner-new-familysearch-family-history-library-director Lynn Turner, New FamilySearch Family History LibraryDirector] 11 April 2022. FamilySearch Blog.*[https://www.familysearch.org/wiki/en/FamilySearch_Partner_Libraries FamilySearch Partner Libraries] FamilySearch Wiki. Note: Partner Libraries are not the same as Affiliate Libraries, although most Partner Libraries are probably also Affiliate Libraries.*Affiliate Libraries**[https://www.familysearch.org/en/affiliates/about FamilySearch Affiliate Libraries] FamilySearch***[https://www.familysearch.org/en/affiliates/onboarding Information on Becoming an Affiliate Library] The contact email address is now <nowiki>affiliatelibraries@familysearch.org</nowiki> (introduced 26 June 2021).***[https://www.familysearch.org/en/affiliates/faq Affiliate Library Frequently Asked Questions (FAQ)]***Question: Are there alternatives to static IP for Affiliate Libraries? (More details<ref>MarilynAdams12 [https://community.familysearch.org/en/discussion/120835/are-there-alternatives-to-static-ip-for-affiliate-libraries#latest Are there alternatives to static IP for Affiliate Libraries?] ''FamilySearch Community [Forum]'' 2 April 2022. Retrieved 14 April 2022.</ref>)**[https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library How do we become an affiliate library?] FamilySearch Help Center article.**[https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images Our affiliate library needs access to restricted images] FamilySearch Help Center article.**[https://www.familysearch.org/wiki/en/CategoryFamilySearch_Affiliate_Libraries FamilySearch Affiliate Libraries] FamilySearch Wiki. Includes a List of Affiliate Libraries, which '''may not be complete'''. *FamilySearch [https://www.familysearch.org/en/info/archive Archives Department Information] gives an email address of <nowiki>archives@familysearch.org</nowiki> as "Contact Us" applicable for archives, churches, and other record custodians.*[https:Family_History_Library Category//www.familysearch.org/help/helpcenter/article/what-are-the-image-restrictions-in-historical-records What are the image restrictions in Historical Records?] FamilySearch Help*[https://www.familysearch.org/wiki/en/Family_History_Center_Portal Family History Center Portal] FamilySearch Wiki. Several premium online research services, usually pay websites, are available at FamilySearch Centres with free access. These websites must be accessed at a FamilySearch Centre, (Church members may have additional access at church meeting houses) and are '''not''' available at Affiliate Libraries. Includes (at 2023/Feb./03) [[Findmypast]] probably the Library version (or perhaps an even more limited version as the wording at Feb. 2023 is "not all of the content from Findmypast is available") which does not include newspapers, with the same ownership British Newspaper Archive available at select locations only (previous wording '''some''' UK Family History Centres); Ancestry-Institution Version, fold3 (owned by Ancestry) and MyHeritage-Library Edition and in the United Kingdom only, Geneanet, and at select locations only (previous wording '''some''' UK Family History Centres) The Genealogist. Note MyHeritage has purchased Filae, a resource for accessing French archives and tracing [[French]] ancestors and MyHeritage now contains many French records, and elsewhere these are stated to be included in the MyHeritage-Library Edition.<ref>[https://biblioottawalibrary.ca/en/blogs/introducing-myheritage-library-edition Introducing: MyHeritage LibraryEdition] Ottawa Public Library.</ref> (Filae is a Partner for Latter day Saints Church members.) From April 2023 NewspaperArchive an an American pay website (mainly US newspapers) is available for free (previous periods either not available or only available in selected locations). It is suggested you check before visiting whether the FamilySearch WikiCentre you intend visiting has the website you are interested in as '''changes are possible'''. :For actual access to these websites, at the FamilySearch Centre, on a FamilySearch computer, first open the FamilySearch Portal, then open the premium website, then sign in through FamilySearch.<ref>genbug08. [https://community.familysearch.org/en/discussion/comment/385443/#Comment_385443 Family History Centers] ''FamilySearch Community [Forum]'' 14 October 2021. Retrieved 17 October 2021.</ref>
== References ==
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