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FamilySearch Centres

327 bytes added, 21:55, 3 December 2021
Viewing restricted access online books and databases
'''Note''':
*To access the digitised records '''you will need to Sign In on the computer at the Family History Centre or Affiliate Library using your personal Sign In details''', refer [[FamilySearch#India Records| FamilySearch, section India Records]], so '''take your user name and password with you''', or you may experience delays.<ref>November and December 2017 Newsletters from [http://www.sag.org.au/engage/keep-up-to-date-with-us/our-enewsletter-sag-e/past-sag-e-newsletters.html Society of Australian Genealogists], a FamilySearch Affiliate Library, and April 2018 Newsletter from [http://www.sog.org.uk/uploads/Newsletters/SoG_monthly_newsletter_apr_2018.pdf Society of Genealogists], London, a FamilySearch Affiliate Library</ref>. At the Family History Centre, you will first need to open the FamilySearch Portal (which must have been previously installed) on the computer, and then sign in with your personal sign in details, and at an Affiliate Library you will need to make sure that you select a computer which has the FamilySearch portal installed, (exact name not known, perhaps may not include the word portal) and then follow a similar procedure.
*Before you visit a Centre or Affiliate Library, enquire whether it is possible to take a copy of a required record, what means are available, whether there is a charge, and whether you can/need to bring a device such as a USB flash drive/memory stick.The only way to keep a copy of the record for future reference is either to print out a copy on paper, or by using a memory stick. (If you directly "attach" a copy of the record to a person in FamilySearch Family Tree, you will not be able to view the record outside the Family History Centre/Affiliate Library.)
*At times (c 2019 January, and still ongoing early April 2019), when trying to access a digital file, a message ""Image Unavailable. This image is unavailable for online viewing at this time." has been seen. However it appears this is some sort of error, and if you re-access the digital file (multiple times if necessary), the usual message that it can be viewed at a FHC or Affiliate Library should appear, and the films become viewable.<ref>Millar, Stewart [https://web.archive.org/web/20200802193229/https://getsatisfaction.com/familysearch/topics/digitised-microfilm-viewing-restriction-query Digitised microfilm viewing restriction query] ''FamilySearch Feedback Forum'' 8 January 2019, now archived.</ref>. '''Update'''. June 2019, this error appears to have been fixed, but details have been left for information in the event of a re-occurrence.
*Some Affiliate Libraries such as genealogical societies may charge a '''visitor research fee''' if you are not a genealogical society member.
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