Changes

<br>This link is also available from the FamilySearch Home Page, click on icon marked ? (top right hand of the webpage), then click Help and Learning/In-person Help

Note that the digitised microfilm reader may be very sensitive to internet speed, so if you are viewing digitised microfilms on your home computerand having problems, try to pick a time of lower internet demand such as early or late in the day. Personal experience (in the past) was that 1pm, weekday and Saturday, access was extremely unsatisfactory, early Sunday morning was much better. Unsatisfactory viewing conditions may also be experienced at some Centres, either due to internet speed, or for other reasons - you may wish to enquire about this aspect, and if so, whether any particular day or time is better and If if you have more than one FHC or Affiliate Library in your area, compare viewing conditions.

Note that researchers have commented that it is much slower viewing records which have been digitised, compared with the same records on microfilm.<ref>Clark, Noel. [https://web.archive.org/web/20200929231947/https://mlarchives.rootsweb.com/listindexes/emails?listname=&thread=87364 LDS FHC Microfilms to be ending August 31st] ''Rootsweb India Mailing List'' 16 July 2017, archived.</ref> This finding is magnified if there are problems with internet speed, so it may be worth enquiring whether any Centres near you, including genealogical societies, have retained a copy of the microfilm you are interested in. For some Centres, this information may be obtained through the FamilySearch Catalog where there is an Availability option in the Search. Unclick the Online option and select your local Family History FamilySearch Centre from the menu available. '''Always confirm''' by telephone with your local FHC to ensure information is current. Note however that over time fewer Centres continue to hold microfilms for various reasons including the inability to maintain functioning microfilm readers, and this trend will increase in the future.

The Family History FamilySearch Library in Salt Lake City, Utah, USA retains an extensive collection of microfilms, including all those not available to view digitally,<ref> [https://www.familysearch.org/help/helpcenter/article/i-want-to-search-the-microfilms-at-the-family-history-library How can I want to search the microfilms at the Family History FamilySearch Library?]. [https://www.familysearch.org/help/helpcenter/article/how-do-i-preorder-films-at-the-family-history-library How do I preorder films at the Family History FamilySearch Library?] FamilySearch HelpCenter articles. [https://www.familysearch.org/family-history-en/library/microfilm-fiche-and-cds Microfilm/Fiche and CDs] with link to pre-order films, from [https://www.familysearch.org/family-history-en/library/welcome-to-the-family-history-library Family History FamilySearch Library]/Collection. FamilySearch. </ref> which can be ordered before your visit (including those held at Granite Mountain Record Vault) so they will be ready when you arrive, (but you must allow sufficient time), or you may decide to hire a researcher<ref>Nielsen, Jeniann. [https://web.archive.org/web/20200804205858/https://getsatisfaction.com/familysearch/topics/the-need-for-photoduplication-service-has-not-gone-away The need for photoduplication service has NOT gone away!!!] ''FamilySearch Feedback Forum'' 27 July 2019, now archived.</ref>. Books stored off site must also be pre-ordered otherwise you will be unable to access them.