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FamilySearch Centres

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Society of Genealogists, London
'''Update effective 6 July 2021'''. The FamilySearch Library in Salt Lake City reopened 6 July 2021 after being closed since March 13, 2020, due to precautions pertaining to the global COVID-19 pandemic. Some FamilySearch Centres and FamilySearch Affiliate Libraries are also '''open''', depending on location. This is a decision which is made '''locally'''. If you live in an area where churches and libraries generally are open, check with your local FamilySearch Centre and/or check with your local Affiliate Library about FamilySearch access. '''In addition'''
<br>'''Update effective 12 August 2021'''. A new computer portal for accessing restricted records was introduced at FamilySearch Centres ('''not''' Affiliate Libraries) which requires changes to each computer in the FamilySearch Centre. Before visiting a FamilySearch Centre, firstly check that computers are available (there is currently (2022/06) a wait for replacements, or you can now (from c January 2023) bring your own laptop or Chromebook, and secondly '''check that the portal is fully functional''', so that restricted records can be accessed.<ref>[https://community.familysearch.org/en/discussion/102177/family-history-center-portals Family History Center Portals] ''FamilySearch Community Forum'' 15 September 2021. Retrieved 17 September 2021. [https://community.familysearch.org/en/discussion/comment/451414/#Comment_451414 FHC premium sites need passwords for access] ''FamilySearch Community Forum'' 19 May 2022. Retrieved 20 May 2022. [https://www.familysearch.org/en/help/helpcenter/article/family-history-center-premium-content-browser-extension FamilySearch Center Premium Content Browser Extension] FamilySearch Help Center article. 2022/06 some Centres were without the Portal due to the requirement to have a fixed IP address (Internet service). 2022/08 many Centres were experiencing access problems (computer system).</ref>
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When a microfilm has been digitised it is also, in addition to the microfilm number, allocated a '''DGS''' number, referred to as a Digital Folder number. The latter number appears to becoming the main reference number for a record set. (The URL for a record set has the format (at 2020/02) <nowiki>https://www.familysearch.org/search/film/004769478</nowiki> where the last number is the DGS number).
'''All microfilms have now been digitised, and are available through the Catalogue Search on FamilySearch, not in the Records section. A camera icon (with no other symbol) means the record may be viewed on your home computer, a camera icon with a key above it means the record is available on a restricted basis'''. (No icon at all indicates the record is not available to view digitally) (See images etc<ref>[http://searchtip.genealogytipoftheday.com/?p=2307 Digital Icons at FamilySearch] searchtip.genealogytipoftheday.com; [https://web.archive.org/web/20190114034622/http://dearmyrtle.com/blog2/index.php/2017/09/24/thank-you-for-the-new-icon-familysearch/ Thank-you for the new icon, FamilySearch] dearmyrtle.com, now archived. [https://www.familysearch.org/help/helpcenter/article/what-are-notes-or-film-digital-notes-in-the-catalog What are Notes or Film/Digital Notes in the catalog?] FamilySearchHelp Center article.</ref>.) (Note, you need to be signed in, refer below, or a key or microfilm only, or even no symbol may appear for all records.) For non-LDS church researchers, ''' records which originate from the British Library are available to be viewed on a FamilySearch computer , or your own laptop or Chromebook at a FamilySearch Centre''', and additionally most, but perhaps not all, are viewable at Affiliate Libraries, although this may vary over time. See "Viewing 'Protected' access online books and databases" below.
The digitisation of microfilms was completed in September 2021. At that time is was stated "FamilySearch is working to outsource the digitization of its large microfiche collection, which should be completed several years from now"<ref>[https://www.familysearch.org/blog/en/familysearch-microfilm-collection-digitized/ FamilySearch Completes Massive Microfilm Digitization Project] FamilySearch Blog 21 September 2021</ref>. Note that some microfilms may not be available to view digitally for many years, perhaps decades, due to restrictions in the country of origin of the records, relating to data privacy restrictions, which may be more restrictive for digital images than for microfilms.<ref>Paller
Orvill S. [https://web.archive.org/web/20200802171145/https://getsatisfaction.com/familysearch/topics/south-africa-dutch-reformed-church-records-stellenbosch-archive-1690-2011 South Africa, Dutch Reformed Church Records (Stellenbosch Archive), 1690-2011] ''FamilySearch Feedback Forum'' 28 February 2018, 23.59, now archived.</ref>
 <br>'''Update September 2021: Microfilm ''' July 2023. Microfiche digitisation has been completed, but microfiche still is not digitised, so hoped to be finished in 2024 when all of the following wording digitized microfiche content will probably apply to microfichebe released at the same time. If you have a film you need that has However, not been digitised, (as shown by all of the fact that there is no DGS number), you can reach out to FamilySearch support to express your interest in having that particular film being prioritised earlier in the scanning process,digitized content will be viewable online because of contract restrictions.<ref>The now withdrawn wording was [https://web.archive.org/web/20200808065215/https://www.familysearch.org/en/help/helpcenter/article/how-docan-i-request-thata-amicrofiche-microfilmto-be-digitized How do Can I request that a microfilm microfiche to be digitized?], archived wording at 8 August 2020. FamilySearchHelp Center article 6 July 2023.</ref> through the 'icon marked ?/Contact us' at the top right hand corner of the webpage. (Recent changes mean Elsewhere it was advised that in practice you need to post in FamilySearch Community. Post your request in the Q c July 2023 a contract had been signed and A section, category [https://community.familysearch.org/en/categories/search Search] stating it is for the attention of the the Historical Records Team. As part of the process you will be asked digitisation was hoped to register with the Community section, if you have not registered previously).<br>You may also request that books from the FamilySearch catalogue be digitised.<ref>[https://www.familysearchcompleted in about a year.org/help/helpcenter/article/can-i-request-that-familysearch-digitize-a-book Can I request that FamilySearch digitize a book?] FamilySearch</ref>
Note that the digitised microfilm reader may be very sensitive to internet speed, so if you are viewing digitised microfilms on your home computer and having problems, try to pick a time of lower internet demand such as early or late in the day. Personal experience (in the past) was that 1pm, weekday and Saturday, access was extremely unsatisfactory, early Sunday morning was much better. Unsatisfactory viewing conditions may also be experienced at some Centres, either due to internet speed, or for other reasons - you may wish to enquire about this aspect, and if so, whether any particular day or time is better and if you have more than one FHC or Affiliate Library in your area, compare viewing conditions.
Note that researchers have commented that it is much slower viewing records which have been digitised, compared with the same records on microfilm.<ref>Clark, Noel. [https://web.archive.org/web/20200929231947/https://mlarchives.rootsweb.com/listindexes/emails?listname=&thread=87364 LDS FHC Microfilms to be ending August 31st] ''Rootsweb India Mailing List'' 16 July 2017, archived.</ref> This finding is magnified if there are problems with internet speed, so it may be worth enquiring whether any Centres near you, including genealogical societies, have retained a copy of the microfilm you are interested in. For some Centres, this information may be obtained through the FamilySearch Catalog where there is an Availability option in the Search. Unclick the Online option and select your local FamilySearch Centre from the menu available. '''Always confirm''' by telephone with your local FHC to ensure information is current. Note however that over time fewer Centres continue to hold microfilms for various reasons including the inability to maintain functioning microfilm readers, and this trend will increase in the future.
The FamilySearch Library in Salt Lake City, Utah, USA retains an extensive collection of microfilms, including all those not available to view digitally,<ref> [https://www.familysearch.org/help/helpcenter/article/i-want-to-search-the-microfilms-at-the-family-history-library How can I search microfilms at the FamilySearch Library?]. [https://www.familysearch.org/help/helpcenter/article/how-do-i-preorder-films-at-the-family-history-library How do I preorder films at the FamilySearch Library?] FamilySearch HelpCenter Help Center articles. [https://www.familysearch.org/en/library/microfilm-fiche-and-cds Microfilm/Fiche and CDs] with link to pre-order films, from [https://www.familysearch.org/en/library/ FamilySearch Library]/Collection. FamilySearch. </ref> which can be ordered before your visit (including up until Sat. July 15 2023 <ref>Stephanie V. [https://community.familysearch.org/en/discussion/147579/microfilm-request-change Microfilm Request Change] ''FamilySearch Community Forum'' 30 June 2023. Retrieved 1 July 2023.</ref> those held at Granite Mountain Record Vault) so they will be ready when you arrive, (but you must allow sufficient time), or you may decide to hire a researcher<ref>Nielsen, Jeniann. [https://web.archive.org/web/20200804205858/https://getsatisfaction.com/familysearch/topics/the-need-for-photoduplication-service-has-not-gone-away The need for photoduplication service has NOT gone away!!!] ''FamilySearch Feedback Forum'' 27 July 2019, now archived.</ref>. Books stored off site must also be pre-ordered otherwise you will be unable to access them. You may also request that books from the FamilySearch catalogue be digitised.<ref>[https://www.familysearch.org/help/helpcenter/article/can-i-request-that-familysearch-digitize-a-book Can I request that FamilySearch digitize a book?] FamilySearch Help Center article.</ref>
==Viewing restricted access online books and databases==
After signing in to FamilySearch, some digitised microfilm databases will display, in the catalogue entry, a camera icon with a key symbol above which advises "this film is viewable with additional restrictions". (If you are not signed in, a key, or microfilm only, or even no symbol may also appear, even for databases viewable on your home computer). However, members of the public can view '''most''' (but not all) of these databases at a FamilySearch Centre on a '''FamilySearch Centre computer''', through the FamilySearch Portal. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is possible, provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portalwhile connected to the LDS Church Liahona WiFi). Some digital databases may also be viewed at Affiliate Libraries, which may have longer opening hours than a FamilySearch Centre. Contact your FamilySearch Centre prior to visiting to advise your requirements and, if it is possible, '''book a suitable computer''' (after enquiring whether internet image viewing varies by day or time, or there is poor viewing generally, refer section above). For the general public, ''' FamilySearch records which were available on microfilm, which have since been digitised, and which originate from the British Library in London can be viewed at a Family History Centre''' and additionally currently (2021/02) can also be viewed at an Affiliate Library. Note however in the past access at Affiliate Libraries has varied, and some microfilms originating from the British Library have not been available at Affiliate Libraries. LDS church members may have additional access.
There appear to be at least four different types of restriction wording seen by signed in, non-LDS church members either currently, or in the past:
'''Note''':
*To access the digitised records '''you will need to Sign In on the computer at the FamilySearch Centre or Affiliate Library using your personal Sign In details''', refer [[FamilySearch#India Records| FamilySearch, section India Records]], so '''take your user name and password with you''', or you may experience delays.<ref>November and December 2017 Newsletters Newsletter, now no longer available, from [http://www.sag.org.au/engage/keep-up-to-date-with-us/our-enewsletter-sag-e/past-sag-e-newsletters.html Society of Australian Genealogists], a FamilySearch Affiliate Library, and April 2018 Newsletter from [https://web.archive.org/web/20200720120926/http://www.sog.org.uk/uploads/Newsletters/SoG_monthly_newsletter_apr_2018.pdf Society of Genealogists], London, a FamilySearch Affiliate Library(archived page).</ref>. At the Family History Centre, you will first need to open the FamilySearch Portal (which must have been previously installed) on the computer, and then sign in with your personal sign in details. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is possible, and provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portal while connected to the LDS Church Liahona WiFi). At an Affiliate Library you will need to make sure that you select a computer which has the FamilySearch portal installed, (exact name not known, perhaps may not include the word portal) . "...you need to log out of FamilySearch before you connect to the Library's wi-fi and then follow a similar procedurelog in again, for the system to recognize you and allow access". (You can log out of FS before you leave home).<ref>Áine Ní Donnghaile [https://community.familysearch.org/en/discussion/comment/546829/#Comment_546829 Affiliate libraries...] ''FamilySearch Community Forum'' 7 March 2024. Accessed 9 March 2024.</ref> *Before you visit a Centre or Affiliate Library, enquire whether it is possible to take a copy of a required record, what means are available, whether there is a charge, whether you can download to your own laptop, or whether you can/need to bring a device such as a USB flash drive/memory stick, or whether is is possible to take a screen shot of a record and send it to your home computer. The only way to keep a copy of the record for future reference may be to either to print out a copy on paper, or by using a memory stickor laptop. (If you directly "attach" a copy of the record to a person in FamilySearch Family Tree, you will not be able to view the record outside the Family History Centre/Affiliate Library.)
*At times (c 2019 January, and still ongoing early April 2019), when trying to access a digital file, a message ""Image Unavailable. This image is unavailable for online viewing at this time." has been seen. However it appears this is some sort of error, and if you re-access the digital file (multiple times if necessary), the usual message that it can be viewed at a FHC or Affiliate Library should appear, and the films become viewable.<ref>Millar, Stewart [https://web.archive.org/web/20200802193229/https://getsatisfaction.com/familysearch/topics/digitised-microfilm-viewing-restriction-query Digitised microfilm viewing restriction query] ''FamilySearch Feedback Forum'' 8 January 2019, now archived.</ref>. '''Update'''. June 2019, this error appears to have been fixed, but details have been left for information in the event of a re-occurrence.
*Some Affiliate Libraries such as genealogical societies may charge a '''visitor research fee''' if you are not a genealogical society member.
Note some records may be available online, but may be slower to view than the microfilms. Refer comments above, under "Ordering microfilms service has now ceased/digitised microfilms". Check the FamilySearch catalogue to see those records which you can view on your home computer.
Society of Genealogists is a FamilySearch '''Affiliate Library'''.
The Society of Genealogists '''closed''' 17 July 2021 as it is moving to also a new locationFamilySearch scanning centre where your family history or a book of genealogical value may be scanned, see [https://www. From mid May 2022 there is limited access for SoG members in the temporary premisesfamilysearch. The new premises at London, N1 are due to be open in the summer of 2023org/en/library/digital-library-book-scanning FamilySearch Book Scanning].
==Australia and New Zealand==
===NSW===
For those in or near Sydney, NSW, Australia it is recommended that you attend the LDS Family History Centre at North Parramatta. This Centre holds many India related films of records from the [[British Library]] permanently onsite, including all the baptism, marriage and burial indexes, indexes relating to wills, Registers of European Soldiers Services to 1860 and some of the [[Biographical Records (IOR O series)| IOR O series]] records. In the past (c November 2009) Thursdays and Saturdays usually had librarians on duty who have a particular interest in India. Enquire about the current situation. Details:
:See '''Update''' October 2019 further down this section.
:Address: 169 Pennant Street
:North Parramatta, New South Wales, Australia
===Queensland===
*FamilySearch Affiliate Library: [https://www.gsq.org.au Genealogical Society of Queensland] 25 Stackpole Street on the corner of Mt Gravatt Capalaba Road, Wishart, QLD 4122. A visitor research fee may apply if you are not a society member.
*The Rockhampton Family History Centre in Queensland, Australia has /had a set of indexes for baptism, marriage and burial in the three presidencies. Current situation not known.
===Western Australia===
*FamilySearch Affiliate Library: [https://familyhistoryact.org.au Heraldry & Genealogy Society of Canberra] Cook Community Hub, 41 Templeton Street, Cook ACT. A visitor research fee applies if you are not a society member.
===Northern Territory===
*FamilySearch Affiliate Library: [http://www.gsnt.org.au Genealogical Society of the Northern Territory Inc] . Location of the Library is 84 Smith in a northern suburb of Darwin at Unit 1, Harry Giese Building, 1 Willeroo Street Darwin(off Henbury Ave), between Searcy and Whitfield Streets - opposite the in/out ramp of the China Town CarparkTiwi NT. A visitor research fee applies if you are not a society member.
===New Zealand===
The following are FamilySearch Affiliate Libraries.
==External links==
*[https://www.familysearch.org/en/family-history-library/ Family History FamilySearch Library] FamilySearch website launched c mid February 2021. Includes
**[https://www.familysearch.org/en/family-history-library/record-lookup-service Services/Records Look Up Service] introduced 24 May 2021. Note however, although not specifically stated, the Look Up Service does '''not''' apply for records where the record restrictions state "You may be able to view this image by visiting one of our partners' sites or the legal record custodian (fees may apply)".
*:'''Update'''. This service is to cease 17 July 2023.**[https://www.familysearch.org/en/family-history-library/family-history-library-site-map Family History FamilySearch Library [web<nowiki>]</nowiki>Site Map] which includes How Can I DonateDonations/Literary Donations in respect of books etc.:Prior to the Feb. 2021 new website, and still concurrently [https://www.familysearch.org/wiki/en/Family_History_Library Family History FamilySearch Library] FamilySearch Wiki, which however now mainly links back to the Family History FamilySearch Library website. Also see [https://www.familysearch.org/en/wiki/en/Category:Family_History_Library FamilySearch_Library Category:Family History FamilySearch Library] FamilySearch Wiki.:General email address is <nowiki>fhl@FamilySearch.org</nowiki> <ref>[https://www.familysearch.org/help/helpcenter/article/what-are-the-family-history-library-hours What are the Family History FamilySearch Library hours?] FamilySearch Help Centre Article Id: 1277April 20, 2020.</ref>:To report an error in the FamilySearch catalogue, for microfilms, microfiche and digital images contact the Family History FamilySearch Library at: <nowiki>FHL-SLC-FilmRequests@churchofjesuschrist.org</nowiki>, and for all other items contact the Family History FamilySearch Library at <nowiki>books@familysearch.org</nowiki>.<ref>[https://www.familysearch.org/en/help/helpcenter/article/how-do-i-request-a-correction-to-the-familysearch-catalog How do I request a correction to the FamilySearch Catalog?] FamilySearch Help Center Article Id: 8463,
September 14, 2022.</ref>
:[https://www.facebook.com/familyhistorylibraryfamilysearchlibrary/ Family History FamilySearch Library on Facebook]. May be an alternative means of contact for Facebook members.:For non standard telephone enquires in respect of the FHL FSL (Salt Lake City), try the Family History FamilySearch Library Director's assistant (details<ref>Archibald, Amy. [https://web.archive.org/web/20190109092613/https://getsatisfaction.com/familysearch/topics/have-you-considered-having-a-return-book-cart-on-the-second-floor-for-those-of-us-who-retrieve-a-book Have you considered having a "Return book" cart on the second floor for those of us who retrieve a book from the third floor?] ''FamilySearch Feedback Forum'' 8 January 2019, now archived.</ref>).
:[https://www.familysearch.org/en/blog/lynn-turner-new-familysearch-family-history-library-director Lynn Turner, New FamilySearch Family History Library Director] 11 April 2022. FamilySearch Blog.
*[https://www.familysearch.org/wiki/en/FamilySearch_Partner_Libraries FamilySearch Partner Libraries] FamilySearch Wiki. Note: Partner Libraries are not the same as Affiliate Libraries, although most Partner Libraries are probably also Affiliate Libraries.
*Affiliate Libraries
**[https://www.familysearch.org/blog/en/familysearch-affiliate-library-how-toaffiliates/ How to Become a about FamilySearch Affiliate LibraryLibraries] June 6, 2019FamilySearch***[https://www. FamilySearch Blogfamilysearch. org/en/affiliates/onboarding Information on Becoming an Affiliate Library] The contact email address is now <nowiki>affiliatelibraries@familysearch.org</nowiki> (introduced 26 June 2021). ***[https://www.familysearch.org/en/affiliates/faq Affiliate Library Frequently Asked Questions (FAQ)]
***Question: Are there alternatives to static IP for Affiliate Libraries? (More details<ref>MarilynAdams12 [https://community.familysearch.org/en/discussion/120835/are-there-alternatives-to-static-ip-for-affiliate-libraries#latest Are there alternatives to static IP for Affiliate Libraries?] ''FamilySearch Community [Forum]'' 2 April 2022. Retrieved 14 April 2022.</ref>)
**[https://www.familysearch.org/blog/en/familysearch-affiliate-library-faq/ Frequently Asked Questions: FamilySearch Affiliate Libraries] June 6, 2019 FamilySearch Blog.**[https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library How do we become an affiliate library?] FamilySearchHelp Center article.**[https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images Our affiliate library needs access to restricted images] FamilySearch Helpcenter Help Center article.
**[https://www.familysearch.org/wiki/en/FamilySearch_Affiliate_Libraries FamilySearch Affiliate Libraries] FamilySearch Wiki. Includes a List of Affiliate Libraries, which '''may not be complete'''.
*FamilySearch [https://www.familysearch.org/en/info/archive Archives Department Information] gives an email address of <nowiki>archives@familysearch.org</nowiki> as "Contact Us" applicable for archives, churches, and other record custodians.
*[https://www.familysearch.org/help/helpcenter/article/what-are-the-image-restrictions-in-historical-records What are the image restrictions in Historical Records?] FamilySearch Help
*[https://www.familysearch.org/wiki/en/Family_History_Center_Portal Family History Center Portal] FamilySearch Wiki. Several premium online research services, usually pay websites, are available at Family History FamilySearch Centres with free access. These websites must be accessed on a FamilySearch computer at a FamilySearch Centre, (Church members may have additional access at church meeting houses) and are '''not''' available at Affiliate Libraries. Includes (at 2023/Feb./03) [[Findmypast]] probably the Library version (or perhaps an even more limited version as the wording at Feb. 2023 is "not all of the content from Findmypast is available") which does not include newspapers but , with the same ownership British Newspaper Archive is available at select locations only (previous wording '''some''' UK Family History Centres, ); Ancestry-Institution Version, fold3 (owned by Ancestry) and MyHeritage-Library Edition and in the United Kingdom only, Geneanet, and at select locations only (previous wording '''some''' UK Family History Centres ) The Genealogist. Note MyHeritage has purchased Filae, a resource for accessing French archives and tracing [[French]] ancestors and MyHeritage now contains many French records, but whether and elsewhere these are stated to be included in the MyHeritage-Library Edition is not known. <ref>[https://biblioottawalibrary.ca/en/blogs/introducing-myheritage-library-edition Introducing: MyHeritage Library Edition] Ottawa Public Library.</ref> (Filae is a Partner for Latter day Saints Church members.) From April 2023 NewspaperArchive an an American pay website (mainly US newspapers) is available for free (previous periods either not available or only available in selected locations). It is suggested you check before visiting whether the FamilySearch Centre you intend visiting has the website you are interested in as '''changes are possible'''.
:For actual access to these websites, at the Family History FamilySearch Centre, on a FamilySearch computer, first open the FamilySearch Portal, then open the premium website, then sign in through FamilySearch.<ref>genbug08. [https://community.familysearch.org/en/discussion/comment/385443/#Comment_385443 Family History Centers] ''FamilySearch Community [Forum]'' 14 October 2021. Retrieved 17 October 2021.</ref>
== References ==
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