FamilySearch Centres

FamilySearch is part of the Church of Jesus Christ of Latter-Day Saints or LDS, also known as the Mormons.

FamilySearch Centre (Center) is the umbrella term used for all of the centre locations. However most are still individually called Family History Centres (Centers)

FamilySearch Centres are local branches of the LDS Family History Library in Salt Lake City and can be found worldwide. Access to digitised microfilms and microfiche in the Family History Library are available at these centres. However, ordering of microfilms has now ceased (September 2017), to be replaced in time by digitised versions, refer details below. You do not have to be a member of the LDS to use a centre or their resources. Read the FamilySearch Wiki article Introduction to LDS Family History Centers for more details.

Find a Family History Center and FamilySearch Affiliate Libraries. Enter your location details, including country. If you live in a state or county, depending on country it may help to enter the state as the location, then increase the size of the map to see the Centres in the region, and greatly increase the size if you live in area where there may be two or more Centres in the same city (as otherwise the multiple Centres may not display). Alternatively, it may be sufficient to enter city and country. However, it is suggested you always increase the size of the map to check that all Centres are displaying. This link is also available from the FamilySearch Home Page, Help tab (top right hand of the webpage, then click Help Centre, but at times the Search may not operate, or provides erratic Search results. If so, leave for a while and try later, or use other sections of the the "Help" facility At least some of the Centres do not provide opening times. In most centres the phone is only connected during opening times, so it may be difficult to actually make contact and find out when the Centre is open. In addition, the Centres usually do not have provision for mail enquiries. If necessary clarify with the Library in Salt Lake City. To contact a Librarian, from the Home Page of the Family Search website select "Help" (top right hand corner). There is also some information in the FamilySearch Wiki Category:Family History Centers, but not for all Centres, and Affiliate Libraries probably are not listed.

Always confirm opening times prior to a visit, as the website details, even if available, may not be up to date. Also confirm the address. Website details for some Centres do not include the address. (For one Affiliate Library noted, which is known to operate at two different addresses, only one address appears on the FamilySearch web details, which is different to the information appearing on the Affiliate Library's website).

Photocopy Service from Salt Lake City has now ceased

The previous photocopy service ceased 5 December 2014.

Ordering microfilms service has now ceased/digitised microfilms

The microfilm ordering service has ceased from September 2017, to be replaced, over time, by digitised microfilms. The last day for ordering microfilms was 7 September 2107. Some Centres have retained some microfilms in their own permanent mini collections.

Some microfilms have already been digitised, and are available through the Catalogue Search on FamilySearch, not in the Records section. A camera icon (with no other symbol) means the record may be viewed on your home computer, a camera icon with a key above it means the record is available on a restricted basis. (See images.) (Note, you need to be signed, refer below, or a key symbol may appear for all records.) All records which originate from the British Library are only available to be viewed on a FamilySearch computer at a FamilySearch Centre, or FamilySearch Affiliate Library. See "Viewing 'Protected' access online books and databases" below.

Most microfilms are expected to be digitized and available by 2020. However, some may not be available digitally for many years, perhaps decades, due to restrictions in the country of origin of the records, relating to data privacy restrictions, which may be more restrictive for digital images than for microfilms. If you have a film you need that has not been digitized, you can reach out to FamilySearch support to express your interest in having that particular film being prioritized earlier in the scanning process, through the "Help" or "Get Help" tab at the top right hand corner of the webpage, requesting the Historical Records Team.

Note that the digitised microfilm reader may be very sensitive to internet speed, so if you are viewing digitised microfilms on your home computer, try to pick a time of lower internet demand such as early or late in the day. Personal experience was that 1pm, weekday and Saturday, access was extremely unsatisfactory, early Sunday morning was much better. Unsatisfactory viewing conditions may also be experienced at some Centres, either due to internet speed, or for other reasons - you may wish to enquire about this aspect, and if so, whether any particular day or time is better and If you have more than one FHC or Affiliate Library in your area, compare viewing conditions.

Note that researchers have commented that it is much slower viewing records which have been digitised, compared with the same records on microfilm. This finding is magnified if there are problems with internet speed, so it may be worth enquiring whether any Centres near you, including genealogical societies, have retained a copy of the microfilm you are interested in. For some Centres, this information may be obtained through the FamilySearch Catalog where there is an Availability option in the Search. Unclick the Online option and select your local Family History Centre from the menu available. Always confirm by telephone with your local FHC to ensure information is current.
The Family History Library in Salt Lake City, Utah, USA retains an extensive collection of microfilms, including all those not yet digitised.

When a microfilm has been digitised it is also, in addition to the microfilm number, allocated a DGS number, referred to as a Digital Folder number. The latter number appears to becoming the main reference number for a record set.

Viewing restricted access online books and databases

After signing in, some online books and databases provided by the Family History Library will display a camera icon with a key symbol above which advises "this film is viewable with additional restrictions". (If you are not signed in, the key symbol may also appear). However, members of the public can view these online books and databases at a FamilySearch Centre on a Family History Library computer. Some digital databases may also be viewed at Affiliate Libraries, which may have longer opening hours than a FamilySearch Centre. Contact your FamilySearch Centre prior to visiting to advise your requirements and, if it is possible, book a suitable computer (after enquiring whether internet image viewing varies by day or time, or there is poor viewing generally, refer section above). Examples of books which are viewable online with "restrictions" are Christian cemeteries and memorials in Malacca, Christian cemeteries of Penang and Perak and Bencoolen : the Christian Cemetery and the Fort Marlborough Monuments. All FamilySearch records which were available on microfilm, which have since been digitised, and which originate from the British Library in London, including books, are also in this category, as are many other digitised microfilms.

There appear to be at least four different types of restriction wording:

• "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints".

Note: this wording has not yet been seen on India related digitised microfilms, but if it appears, discuss with you local FamilySearch Centre, whether one of the Centre volunteers can sign in on your behalf.

• "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints. Access the site at a family history center".
• "Only a limited number of users can view this object at the same time, and viewers must be in the Family History Library, a partner library, or a Family History Center. If you are in one of these locations and are receiving this message, the user limit has been exceeded. Please try again later". This message appears to apply in respect of digitised books.

Note: Partner libraries are few in number, (refer external links below), and are not the same as affiliate libraries. In practice, this means you need to access the digital file at a Family History Centre.

• "Access the site at a family history center. Access the site at a FamilySearch affiliate library".

Note:

• To access the digitised records, you will need to Sign In on the computer at the Family History Centre or Affiliate Library using your personal Sign In details, refer FamilySearch, section India Records, so take your user name and password with you, or you may experience delays.
• Some Affiliate Libraries such as genealogical societies may charge a visitor research fee if you are not a society member.

FamilySearch Affiliate Libraries

FamilySearch affiliate libraries include, or can include, public or university libraries, archives, museums, or genealogical societies. Should you be unable to access a Family History Centre to view digitised microfilms which are also viewable at a FamilySearch affiliate library, perhaps you could discuss with your library whether it would be willing to become an affiliate library. if so, ask that FamilySearch be contacted by the library using FamilySearch Contact Us applicable for Government, Business, and other Archives entities. As the Family History Library in Salt Lake City appears to be be involved with affiliate library decisions, telephone contact with that library (refer external links below) may help if other means of contact are unsuccessful.

London, England

• London FamilySearch Centre currently located at the National Archives, Kew.
  • location and hours
  • The website includes a Resources Category, which includes England & Wales Jurisdictions Maps 1851, and "Really Useful Web Links".
• London Family History Centre FamilySearch Wiki

Update 2017 The permanent microfilm collection from the London Family History Centre at Kew has been given to the Society of Genealogists, and was available at SoG for consultation from August 2017. See www.sog.org.uk for address and opening times. For those who are not members, there is a daily or hourly charge for using the Society’s resources. Note some records may be available online, but may be slower to view than the microfilms. Refer comments above, under Ordering microfilms service. Check the FamilySearch catalogue to see those records which you can view on your home computer.

Society of Genealogists is a FamilySearch Affiliate Library.

Australia and New Zealand

Note that the Centres listed below are a selection only of those available. Affiliate Libraries are listed as they generally have longer opening hours.

NSW

For those in or near Sydney, NSW, Australia it is recommended that you attend the LDS Family History Centre at North Parramatta. This Centre holds many India related films of records from the British Library permanently onsite, including all the baptism, marriage and burial indexes, indexes relating to wills, Registers of European Soldiers Services to 1860 and some of the IOR O series records. This will save you a lot of time, as you do not need to order in these films. Currently (November 2009) Thursdays and Saturdays usually have librarians on duty who have a particular interest in India. Details current at November 2009:

Address: 169 Pennant Street

North Parramatta, New South Wales, Australia

(Situated near James Ruse Drive, Parramatta side, and opposite the intersection with Isabella Street))

The Centre is situated towards the rear of the LDS chapel, left hand side, near the parking area. The Centre has its own entrance, so do not try to enter through the LDS chapel.

Public transport: 545 bus from Parramatta station to Chatswood station.

Phone: (02)9683 5849

Opening hours given on the website, (current at September 2017): 10.30am- 2.30pm Tuesdays, Thursdays and 2nd and 3rd Saturdays. Closed School Holidays and Public Holidays.

Phone prior to your visit, when the Centre is open, and book a film reader or computer, depending on what you need to use. Confirm opening times.
No phone messages or mail enquiries. (The phone is disconnected outside of opening hours)

For details currently available on the website, type Parramatta in the Search and click on the icon on the map. Always confirm opening times, (and address) by telephone prior to a visit, as the website details may not be up to date.

If you are not interested in microfilm held onsite, but only on viewing digitised microfilms, In the Sydney region Society of Australian Genealogists located in the Sydney Central Business District is a FamilySearch Affiliate Library and may be preferred as it has more extensive hours than the FHC at North Parramatta, and may be a more convenient location for some researchers. A visitor research fee applies if you are not a SAG member.

Victoria

• Melbourne. The two following societies are FamilySearch Affiliate Libraries. A visitor research fee may apply if you are not a society member.

Family History Connections, the registered business name of Australian Institute of Genealogical Studies (AIGS). Unit 1, 41 Railway Rd (corner of Queen St) Blackburn VIC 3130 (Opposite the Blackburn Railway Station). Has a large collection of India material including some permanent FamilySearch microfilms. Search the online catalogue.

Genealogical Society of Victoria Level 6, 85 Queen Street, Melbourne, VIC 3000. Also has some microfilms.

• The LDS FHC at Blackburn closed 1 October 2010 . The Centre's collection of India Office Lists 1886-1940 were transferred to the Heidelberg Family History Centre.

Queensland

• FamilySearch Affiliate Library: Genealogical Society of Queensland 25 Stackpole Street on the corner of Mt Gravatt Capalaba Road, Wishart, QLD 4122. A visitor research fee may apply if you are not a society member.
• The Rockhampton Family History Centre in Queensland, Australia has a set of indexes for baptism, marriage and burial in the three presidencies.

Western Australia

• FamilySearch Affiliate Library: Western Australian Genealogical Society Inc 6/48 May Street, Bayswater, WA 6053. A visitor research fee may apply if you are not a society member.

Australian Capital Territory

• FamilySearch Affiliate Library: Heraldry & Genealogy Society of Canberra Cook Community Hub, 41 Templeton Street, Cook ACT. A visitor research fee applies if you are not a society member.

New Zealand

The following are FamilySearch Affiliate Libraries.

• Auckland. Central Auckland Research Centre, part of Auckland Libraries. Central City Library, Level 2, 44-46 Lorne Street, Auckland.
• Wellington. Alexander Turnbull Library (National Library of New Zealand, Wellington). General Reading Room & FamilySearch Service, Level 1, 70 Molesworth Street Thorndon 6011. Research guide: Family History from NLNZ contains a section "FamilySearch at the National Library".

External links

• Family History Library FamilySearch Wiki. Includes a link to the Family History Library on Facebook.
• Category:Family History Library FamilySearch Wiki
• FamilySearch Partner Libraries FamilySearch Wiki. Note: Partner Libraries are not the same as Affiliate Libraries, although most Partner Libraries are probably also Affiliate Libraries.