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'''[[FamilySearch]]''' is part of the Church of Jesus Christ of Latter-Day Saints or LDS, also known as the Mormons.
'''Update effective 6 July 2021'''. The FamilySearch Library in Salt Lake City reopened  6 July 2021 after being closed since March 13, 2020, due to precautions pertaining to the global COVID-19 pandemic. Some FamilySearch Centres and  FamilySearch Affiliate Libraries are also '''open''', depending on location. This is a decision which is made  '''locally'''. If you live in an area where churches and libraries generally are open, check with your local FamilySearch Centre and/or check with your local Affiliate Library about FamilySearch access. '''In addition'''
<br>'''Update effective 12 August 2021'''. A new computer portal for accessing restricted records was introduced at FamilySearch Centres ('''not''' Affiliate Libraries) which requires changes to each computer in the FamilySearch Centre. Before visiting a FamilySearch Centre, firstly check that computers are available (there is currently (2022/06) a wait for replacements, or you can now (from c January 2023) bring your own laptop or Chromebook, and secondly '''check that the portal is fully functional''', so that restricted records can be accessed.<ref>[https://community.familysearch.org/en/discussion/102177/family-history-center-portals Family History Center Portals] ''FamilySearch Community Forum'' 15 September 2021. Retrieved 17 September 2021.  [https://community.familysearch.org/en/discussion/comment/451414/#Comment_451414 FHC premium sites need passwords for access] ''FamilySearch Community Forum'' 19 May 2022. Retrieved 20 May 2022. [https://www.familysearch.org/en/help/helpcenter/article/family-history-center-premium-content-browser-extension FamilySearch Center Premium Content Browser Extension] FamilySearch Help Center article. 2022/06 some Centres were without the Portal due to the requirement to have a fixed IP address (Internet service). 2022/08 many Centres were experiencing access problems (computer system).</ref>
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'''FamilySearch Centre''' (Center) is the umbrella term used for all of the centre locations. However most are still individually called '''Family History Centres''' (Centers)
'''[[FamilySearch]]''' is a nonprofit family history organisation which is part of the Church of Jesus Christ of Latter-Day Saints or LDS, also known as the Mormons.


'''FamilySearch Centres''' are local branches of the LDS Family History Library in Salt Lake City and can be found worldwide. Access to digitised microfilms and microfiche in the Family History Library are available at these centres. However, ordering of microfilms has now ceased (September 2017), to be replaced in time by digitised versions, refer details below. You do not have to be a member of the LDS to use a centre or their resources. Read the FamilySearch Wiki article [https://familysearch.org/learn/wiki/en/Introduction_to_LDS_Family_History_Centers Introduction to LDS Family History Centers] for more details.
'''FamilySearch Centres''' are local branches of the LDS '''FamilySearch Library'''  (until 10 January 2023  known as the Family History Library) in Salt Lake City and can be found worldwide. (Until  10 January 2023 some Centres were called '''Family History Centres''' (Centers))


'''[https://familysearch.org/locations/ Find a Family History Center and FamilySearch Affiliate Libraries]'''.  Enter your location details, including country. If you live in a state or county, depending on country it may help to enter the state as the location, then increase the size of the map to see the Centres in the region, and greatly increase the size if you live in area where there may be two or more Centres in the same city (as otherwise the multiple Centres may not display). Alternatively, it may be sufficient to enter city and country. However, it is suggested you always increase the size of the map to check that all Centres are displaying. This link is also available from the FamilySearch Home Page, Help tab (top right hand of the webpage, then click Help Centre,  but at times the Search may not operate, or provides erratic Search results. If so, leave for a while and try later, or use other sections of the  the "Help" facility At least some of the Centres do not provide opening times. In most centres the phone is only connected during opening times, so it may be difficult to actually make contact and find out when the Centre is open. In addition, the Centres usually do not have provision for mail enquiries.  If necessary clarify with the Library in Salt Lake City. To contact a Librarian,  from the  [https://familysearch.org  Home Page of the Family Search website] select "Help" (top right hand corner). There is also some information in the FamilySearch Wiki '''[https://www.familysearch.org/learn/wiki/en/Category:Family_History_Centers    Category:Family History Centers]''', but not for all Centres, and Affiliate Libraries probably are not listed.
Access to '''digitised microfilms'''  of records in the FamilySearch Library, which are not otherwise available on home computers, is available at these centres. However, ordering of the previously available microfilms ceased in 2017, to be replaced  by digitised versions, refer details below. You do not have to be a member of the LDS to use a centre or their resources. Read the FamilySearch Wiki article [https://www.familysearch.org/en/wiki/Introduction_to_FamilySearch_Centers Introduction to LDS FamilySearch Centers] for more details.  


'''Always confirm opening times prior to a visit''', as the website details, even if available, may not be up to date.  Also confirm the address. Website details for some Centres do not include the address. (For one Affiliate Library notedwhich is known to operate at two different addresses, only one address appears on the FamilySearch web details, which is different to  the information appearing on the Affiliate Library's website).
In addition, there are FamilySearch Affiliate Libraries, which may be public libraries, or libraries connected with genealogical societies, etc. Often an Affiliate Library will have longer operating hours than a FamilySearch Centre, or perhaps may be larger institutions with more computers available to view records. However, some records cannot be viewed at an Affiliate Library.


==Photocopy Service from Salt Lake City has now ceased==  
'''[https://www.familysearch.org/centers/locations/ Find a FamilySearch Center or FamilySearch Affiliate]'''.  Enter your location details, including country. If you live in a state or county, depending on country it may help to enter the state  as the location, then increase the size of the map to see the Centres in the region, and greatly increase the size if you live in area where there may be two or more Centres in the same city (as otherwise the multiple Centres may not display).  Alternatively, it may be sufficient to enter city and country. However, it is suggested you always increase the size of the map to check that all Centres are displaying.
The previous photocopy service ceased 5 December 2014.
<br>This link is also available from the FamilySearch Home Page, click on icon marked ?  (top right hand of the webpage), then click Help and Learning/In-person Help
<br>At least some of the Centres do not provide opening times. In most centres the phone is only connected during opening times, so it may be difficult to actually make contact and find out when the Centre is open. In addition, the Centres usually do not have provision for mail enquiries.  There is also some information in the FamilySearch Wiki '''[https://www.familysearch.org/en/wiki/Category:FamilySearch_Centers  Category:FamilySearch Centers]''', but not for all Centres, and Affiliate Libraries  are  listed separately, see External links below. You could also try [https://www.familysearch.org/en/fieldops/familysearch-support-contact-us FamilySearch Support Contact Us] for your geographic area.
 
'''Update''' 17 Jan. 2023. Members of the Church of Jesus Christ of Latter-Day Saints have additional access at  Church meetinghouses worldwide.<ref> Ken Richins - NAO Tech Support Lead [https://community.familysearch.org/en/discussion/comment/490684/#Comment_490684 FamilySearch Center's are few around me] ''FamilySearch Community Forum'' 23 January 2023. Retrieved 23 January 2023.</ref>
 
'''Always confirm opening times prior to a visit''', as the website details, even if available, may not be up to date.  Also confirm the address. Website details for some Centres do not include the address. (For one Affiliate Library  noted,  which is known to operate at two different addresses, only one address appeared on the FamilySearch web details, which was different to  the information appearing on the Affiliate Library's website, although this has now been corrected.) 
 
==Photocopy and Records Look Up services from Salt Lake City have now ceased==  
The previous Photocopy Service ceased 5 December 2014. A Records Look Up Service  which was introduced 24 May 2021 ceased 17 July 2023.


==Ordering microfilms service has now ceased/digitised microfilms==
==Ordering microfilms service has now ceased/digitised microfilms==
The microfilm ordering service has ceased  to be replaced, over time, by digitised microfilms. The last day for ordering microfilms was 7 September 2107.<ref>[https://familysearch.org/ask/faq#overview Digital Records Access Replacing Microfilm] FamilySearch </ref>    Some  Centres have retained some microfilms in their own permanent mini collections.  
The previous microfilm ordering service has now been replaced by digitised microfilms. The last day for ordering microfilms was 7 September 2017.<ref>[https://familysearch.org/ask/faq#overview Digital Records Access Replacing Microfilm] FamilySearch </ref>    Some  Centres have retained some microfilms in their own permanent mini collections.
 
When a microfilm has been digitised it is also, in addition to the microfilm number, allocated a  '''DGS''' number, referred to as a Digital Folder number. The latter number  appears to becoming the main reference number for a record set. (The URL for a record set has  the format (at 2020/02) <nowiki>https://www.familysearch.org/search/film/004769478</nowiki> where the last number is the DGS number).


When a microfilm has been digitised it is also, in addition to the microfilm number, allocated a  '''DGS''' number, referred to as a Digital Folder number. The latter number appears to becoming the main reference number for a record set.
'''All microfilms have now been digitised, and are available  through the Catalogue Search on FamilySearch, not in the Records section. A  camera icon (with no other symbol) means the record may be viewed on your home computer, a camera icon with a key above it means the record is available  on a restricted basis'''.  (No icon at all indicates the record is not available to view digitally) (See images etc<ref>[http://searchtip.genealogytipoftheday.com/?p=2307 Digital Icons at FamilySearch] searchtip.genealogytipoftheday.com;  [https://web.archive.org/web/20190114034622/http://dearmyrtle.com/blog2/index.php/2017/09/24/thank-you-for-the-new-icon-familysearch/ Thank-you for the new icon, FamilySearch] dearmyrtle.com, now archived. [https://www.familysearch.org/help/helpcenter/article/what-are-notes-or-film-digital-notes-in-the-catalog What are Notes or Film/Digital Notes in the catalog?] FamilySearch Help Center article.</ref>.)  (Note, you  need to be signed in, refer below, or  a key or microfilm only, or even no symbol may appear for all records.) For non-LDS church researchers, ''' records which originate from the British Library are available to be viewed on a FamilySearch computer, or your own laptop or Chromebook at a FamilySearch Centre''', and additionally most, but  perhaps not all, are viewable at Affiliate Libraries, although this may vary over time.  See "Viewing 'Protected' access online books and databases" below.  


'''Some microfilms have already been digitised, and are available  through the Catalogue Search on FamilySearch, not in the Records section. A camera icon (with no other symbol) means the record may be viewed on your home computer, a camera icon with a key above it  means the record is available  on a restricted basis'''.  (See images<ref>[http://searchtip.genealogytipoftheday.com/?p=2307 Digital Icons at FamilySearch] searchtip.genealogytipoftheday.com; [http://dearmyrtle.com/blog2/index.php/2017/09/24/thank-you-for-the-new-icon-familysearch/ Thank-you for the new icon, FamilySearch] dearmyrtle.com</ref>.)  (Note, you  need to be signed, refer below, or a key symbol may appear for all records.) '''All records which originate from the British Library are only available to be viewed on a FamilySearch computer at a FamilySearch Centre''', or  FamilySearch Affiliate Library. See "Viewing 'Protected' access online books and databases" below.  
The digitisation of  microfilms was completed in September 2021. At that time is was stated "FamilySearch is working to outsource the digitization of its large microfiche collection, which should be completed several years from now"<ref>[https://www.familysearch.org/blog/en/familysearch-microfilm-collection-digitized/ FamilySearch Completes Massive Microfilm Digitization Project] FamilySearch Blog 21 September 2021</ref>. Note that some microfilms may not be available to view digitally for many years, perhaps decades, due to restrictions in the country of origin of the records,  relating to data privacy restrictions, which may be more restrictive for digital images than for microfilms.<ref>Paller  
Orvill S. [https://web.archive.org/web/20200802171145/https://getsatisfaction.com/familysearch/topics/south-africa-dutch-reformed-church-records-stellenbosch-archive-1690-2011 South Africa, Dutch Reformed Church Records (Stellenbosch Archive), 1690-2011]  ''FamilySearch Feedback Forum'' 28 February 2018, 23.59, now archived.</ref>  
<br>'''Update''' July 2023. Microfiche digitisation is hoped to be finished in 2024 when all of the digitized microfiche content will be released at the same time. However, not all of the digitized content will be viewable online because of contract restrictions.<ref>[https://www.familysearch.org/en/help/helpcenter/article/can-i-request-a-microfiche-to-be-digitized Can I request a microfiche to be digitized?] FamilySearch Help Center article 6 July 2023.</ref> Elsewhere it was advised that c July 2023 a contract had been signed and the digitisation was hoped to be completed in about a year.
<br>'''Update''' July 2024. It seems as though at least some microfiche have been digitised, but are probably only available to access digitally in the FamilySearch Library in Salt Lake City, Utah, USA.


Most microfilms are expected to be digitized and available  by 2020. However, some may not be available digitally for many years, perhaps decades, due to restrictions in the country of origin of the records, relating to data privacy restrictions, which may be more restrictive for digital images than for microfilms.<ref>Paller 
Note that the digitised microfilm reader may be very sensitive to internet speed, so if you are viewing digitised microfilms on your home computer and having problems, try to pick a time of lower internet demand such as early or late in the day.  Personal experience (in the past) was that 1pm, weekday and Saturday, access was extremely unsatisfactory, early Sunday morning was much better. Unsatisfactory viewing conditions may also be experienced at some Centres, either due to internet speed, or for other reasons -  you may wish to enquire about this aspect, and if so, whether any particular day or time is better and  if you have more than one FHC or Affiliate Library in your area, compare viewing conditions.
Orvill S. [https://getsatisfaction.com/familysearch/topics/south-africa-dutch-reformed-church-records-stellenbosch-archive-1690-2011#reply_19359305 South Africa, Dutch Reformed Church Records (Stellenbosch Archive), 1690-2011] ''FamilySearch Feedback Forum'' 28 February 2018, 23.59. Retrieved 2 March 2018. </ref> If you have a film you need that has not been digitised, (as shown by the fact that there is no DGS number), you can reach out to FamilySearch support to express your interest in having that particular film being prioritized earlier in the scanning process,<ref>[https://www.familysearch.org/ask/faq#question06 What if a microfilm I need for my research is not available digitally on FamilySearch.org?] FamilySearch</ref> through the "Help" or "Get Help" tab at the top right hand corner of the webpage, requesting the Historical Records Team.<ref>[https://www.familysearch.org/ask/salesforce/viewArticle?urlname=Requesting-that-FamilySearch-digitize-scan-a-microfilm&lang=en Requesting that FamilySearch digitize (scan) a microfilm] FamilySearch</ref>


Note that the digitised microfilm reader may be very sensitive to internet speed, so if you are viewing digitised microfilms on your home computer, try to pick a time of lower internet demand such as early or late in the dayPersonal experience was that 1pm, weekday and Saturday, access was extremely unsatisfactory, early Sunday morning was much better. Unsatisfactory viewing conditions may also be experienced at some Centres, either due to internet speed, or for other reasons - you may wish to enquire about this aspect, and if so, whether any particular day or time is better and If you have more than one FHC or Affiliate Library in your area, compare viewing conditions.
Note that researchers have commented that it is much slower  viewing records which have been digitised, compared with the same records on microfilm.<ref>Clark, Noel. [https://web.archive.org/web/20200929231947/https://mlarchives.rootsweb.com/listindexes/emails?listname=&thread=87364  LDS FHC Microfilms to be ending August 31st] ''Rootsweb India Mailing List'' 16 July 2017, archived.</ref> This finding is  magnified if there are problems with internet speed, so it may be worth enquiring whether any Centres near you, including genealogical societies, have retained a copy of the microfilm you are interested in. For some Centres, this information may be obtained through the FamilySearch Catalog where there is an Availability option in the SearchUnclick  the Online option and select your local FamilySearch Centre from the menu available. '''Always confirm''' by telephone with  your local FHC to ensure information is current. Note however that over time fewer Centres continue to hold microfilms for various reasons including the inability to maintain functioning microfilm readers, and this trend will increase in the future.
The FamilySearch Library in Salt Lake City, Utah, USA retains an extensive collection of microfilms, including  some/most of those not available to view digitally.<ref> [https://www.familysearch.org/help/helpcenter/article/i-want-to-search-the-microfilms-at-the-family-history-library How can I search microfilms at the FamilySearch Library?].  FamilySearch Help Center article.</ref> The availability and access to microfilm at the Library seems to be changing frequently, so make sure you check the Library catalogue which specifically applies to the Library in Salt Lake City, and read the section relevant to microfilms in the Library website, see [[FamilySearch Centres#External links|External links]] below. If you intend to visit the Library to view books, similarly check the catalogue specifically applicable to the Library, and read the section about Books on the Library website, below. Or perhaps you may decide to hire a researcher to visit the Library to access information only available there.<ref>Nielsen, Jeniann. [https://web.archive.org/web/20200804205858/https://getsatisfaction.com/familysearch/topics/the-need-for-photoduplication-service-has-not-gone-away The need for photoduplication service has NOT gone away!!!] ''FamilySearch Feedback Forum'' 27 July 2019, now archived.</ref>


Note that researchers have commented that it is much slower  viewing records which have been digitised, compared with the same records on microfilm.<ref>Clark, Noel. [http://archiver.rootsweb.ancestry.com/th/read/INDIA/2017-07/1500166083 LDS FHC Microfilms to be ending August 31st] ''Rootsweb India Mailing List'' 16 July 2017. Retrieved 16 July 2017.</ref> This finding is  magnified if there are problems with internet speed, so it may be worth enquiring whether any Centres near you,  including genealogical societies, have retained a copy of the microfilm you are interested in. For some Centres, this information may be obtained through the FamilySearch Catalog where there is an Availability option in the Search.  Unclick  the Online option and select your local Family History Centre from the menu available. '''Always confirm''' by telephone with  your local FHC to ensure information is current. 
You may also request that books from the FamilySearch catalogue be digitised.<ref>[https://www.familysearch.org/help/helpcenter/article/can-i-request-that-familysearch-digitize-a-book Can I request that FamilySearch digitize a book?] FamilySearch Help Center article.</ref>
<br>The Family History Library in Salt Lake City, Utah, USA retains an extensive collection of microfilms, including  all those not yet digitised.<ref> [https://www.familysearch.org/ask/faq#question15 Will microfilm continue to be available at the Family History Library in Salt Lake City?] FamilySearch</ref>


==Viewing restricted  access online books and databases==
==Viewing restricted  access online books and databases==
After signing in, some [[Online books#Family History Books| online books]] and databases provided by the Family History Library will display a camera icon with a key symbol above which advises "this film is viewable with additional restrictions".  (If you are not signed in, the key symbol may also appear). However, members of the public can view these online books and databases at a FamilySearch Centre on a Family History Library computer.  Some digital databases may also be viewed at Affiliate Libraries, which may have longer opening hours than a FamilySearch Centre. Contact your FamilySearch Centre prior to visiting to advise your requirements  and, if it is possible,  '''book a suitable computer''' (after enquiring whether internet image viewing varies by day or time, or there is poor viewing generally, refer section above). Examples of books which are viewable online with "restrictions" are ''Christian cemeteries and memorials in Malacca'', ''Christian cemeteries of Penang and Perak'' and ''Bencoolen : the Christian Cemetery and the Fort Marlborough Monuments''.  All FamilySearch records which were available on microfilm,  which have since been digitised, and  which originate from the British Library in London, including books, are also in this  category, as are many other digitised microfilms.
After signing in to FamilySearch, some digitised microfilm databases  will display, in the catalogue entry,  a camera icon with a key symbol above which advises "this film is viewable with additional restrictions".  (If you are not signed in, a key, or microfilm only, or even no symbol may also appear, even for databases viewable on your home computer). However, members of the public can view '''most''' (but not all) of these   databases at a FamilySearch Centre on a '''FamilySearch Centre computer''', through the FamilySearch Portal. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is  possible, provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portal while connected to the LDS Church Liahona WiFi).  Some digital databases may also be viewed at Affiliate Libraries, which may have longer opening hours than a FamilySearch Centre. Contact your FamilySearch Centre prior to visiting to advise your requirements  and, if it is possible,  '''book a suitable computer''' (after enquiring whether internet image viewing varies by day or time, or there is poor viewing generally, refer section above). For the general public, ''' FamilySearch records which were available on microfilm,  which have since been digitised, and  which originate from the British Library in London can be viewed at a Family History Centre''' and additionally currently (2021/02) can also be viewed at an Affiliate Library. Note however in the past access at Affiliate Libraries has varied, and some microfilms originating from the British Library have not been available at Affiliate Libraries. LDS church members may have additional access.


There appear to be at least four different types of restriction  wording:
There appear to be at least four different types of restriction  wording seen by signed in, non-LDS church members either currently, or in the past:
*"Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints".   
*"Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints".   
:Note: this wording has not yet been seen on India related digitised microfilms, but if it appears, discuss with you local FamilySearch Centre, whether one of the Centre volunteers can sign in on your behalf.
:This wording has not yet been seen on India related digitised microfilms. Note: This wording now  withdrawn, see below.
*"Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints. Access the site at a family history center".
*"Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints. Access the site at a family history center".
*"Only a limited number of users can view this object at the same time, and viewers must be in the Family History Library, a partner library, or a Family History Center. If you are in one of these locations and are receiving this message, the user limit has been exceeded. Please try again later". This message appears to apply  in respect of digitised books.
*"Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints. Access the site at a family history center. Access the site at a FamilySearch affiliate library."
:'''Note''': Partner libraries are few in number(refer external links below), and are not the same as affiliate libraries. In practice, this means you need to access the digital file at  a Family History Centre.  
:'''Update c 22 October 2019'''. All references to "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints" appear to have been removed, to be replaced by  the following wording  for signed in, non-LDS church members: "You may be able to view this image by visiting one of our partners' sites or the legal record custodian (fees may apply)". (FamilySearch article.<ref>[https://www.familysearch.org/en/help/helpcenter/article/what-are-the-image-restrictions-in-historical-records What are the image restrictions in Historical Records?] FamilySearch Help Center article.</ref>)
*"Access the site at a family history center.  Access the site at a FamilySearch affiliate library".
:'''Note'''. For records restricted to LDS church members only, consultants at FamilySearch Centres have been instructed "Consultants should not sign in to allow members of the public to access restricted images. Such sharing can violate contracts between FamilySearch and the records custodian".<ref>FitzPatrick, Bill [https://community.familysearch.org/s/question/0D54V00005DqGH6SAN/does-anyone-know-why-these-sersheim-church-record-images-are-not-available-at-the-fhl-i-was-connected-to-their-wifi-note-the-lock-next-to-the-camera-icon-and-the-comment-you-may-be-able-to-view-this-image-by-visiting-one-of-our-partners-sites-or-the?language=en_US Does anyone know why these Sersheim Church record images are not available at the FHL?] ''FamilySearch Questions Forum'' scroll to reply by Jeff Wiseman dated 23 February 2021. Accessed 23 February 2021.</ref>
:In the past, signed-in LDS church members  had access to a wider range of records than non LDS church members, and  this situation continues. In particular, LDS church members were able to view the India church records originating from the British Library on their home computers, and it is believed this is still the current situation.
*"Access the site at a FamilySearch center.  Access the site at a FamilySearch affiliate library".


'''Note''':   
'''Note''':   
*To access the digitised records, '''you will need to Sign In on the computer  at the Family History Centre or Affiliate Library  using your personal Sign In details''', refer [[FamilySearch#India Records| FamilySearch, section India Records]], so '''take your user name and password with you''', or you may experience delays.<ref>November and December 2017 Newsletters from [http://www.sag.org.au/engage/keep-up-to-date-with-us/our-enewsletter-sag-e/past-sag-e-newsletters.html  Society of Australian Genealogists], a FamilySearch Affiliate Library, and April 2018 Newsletter from [http://www.sog.org.uk/uploads/Newsletters/SoG_monthly_newsletter_apr_2018.pdf Society of Genealogists], London, a FamilySearch Affiliate Library</ref>
*To access the digitised records '''you will need to Sign In on the computer  at the FamilySearch Centre or Affiliate Library  using your personal Sign In details''', refer [[FamilySearch#India Records| FamilySearch, section India Records]], so '''take your user name and password with you''', or you may experience delays.<ref> December 2017 Newsletter, now no longer available, from  Society of Australian Genealogists,  a FamilySearch Affiliate Library, and April 2018 Newsletter from [https://web.archive.org/web/20200720120926/http://www.sog.org.uk/uploads/Newsletters/SoG_monthly_newsletter_apr_2018.pdf Society of Genealogists], London, a FamilySearch Affiliate Library (archived page).</ref>. At the Family History Centre, you will first need to open the FamilySearch Portal (which must have been previously  installed) on the computer, and then sign in with your personal sign in details. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is possible, provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portal while connected to the LDS Church Liahona WiFi).  At an Affiliate Library you will need to make sure that you select a computer which has the FamilySearch portal installed, (exact name not known, perhaps may not include the word portal). "...you need to log out of FamilySearch before you connect to the Library's wi-fi and then log in again, for the system to recognize you and allow access". (You can log out of FS before you leave home).<ref>Áine Ní Donnghaile [https://community.familysearch.org/en/discussion/comment/546829/#Comment_546829 Affiliate libraries...] ''FamilySearch Community Forum'' 7 March 2024. Accessed 9 March 2024.</ref>
*Some Affiliate Libraries such as genealogical societies may charge a  '''visitor research fee'''  if you are not a society member.
:You can access specific digitised microfilms two ways, either through the catalogue link, FS Home Page/Search/Catalog [https://www.familysearch.org/search/catalog FamilySearch Catalog] or for some/most? microfilms through FS Home Page/Search/Images [https://www.familysearch.org/records/images/ Explore Historical Images] which may be easier to browse. However currently (2024 August) not all microfilms are available through the category Images. The viewing restrictions for Images are the same as those indicated in the Catalog.
*Before you visit a Centre or Affiliate Library, enquire whether it is possible to take a copy of a required record,  what means are available, whether there is a charge, whether you can download to your own laptop, or  whether you can/need to bring a device such as a USB flash drive/memory stick, or whether is is possible to take a screen shot of a record and send it to your home computer. The only way to keep a copy of the record for future reference may be to either to print out a copy on paper, or by using a memory stick or laptop. (If you directly "attach" a copy of the record to a person in FamilySearch Family Tree, you will not be able to view the record outside the Family History Centre/Affiliate Library.)
*At times (c 2019 January, and still ongoing early April 2019), when trying to access a digital file,  a message ""Image Unavailable. This image is unavailable for online viewing at this time." has been seen.  However it appears this is some sort of error, and if you re-access the digital file (multiple times if necessary), the usual message that it can be viewed at a FHC or Affiliate Library should appear, and the films become viewable.<ref>Millar,  Stewart [https://web.archive.org/web/20200802193229/https://getsatisfaction.com/familysearch/topics/digitised-microfilm-viewing-restriction-query Digitised microfilm viewing restriction query] ''FamilySearch Feedback Forum''  8 January 2019, now archived.</ref>. '''Update'''. June 2019, this error appears to have been fixed, but details  have been left for information in the event of a re-occurrence.
*Some Affiliate Libraries such as genealogical societies may charge a  '''visitor research fee'''  if you are not a genealogical society member.


== FamilySearch Affiliate Libraries==
== FamilySearch Affiliate Libraries==
FamilySearch affiliate libraries  include, or can include,  public or university libraries, archives, museums, or genealogical societies.<ref>[https://www.familysearch.org/wiki/en/Introduction_to_LDS_Family_History_Centers#FamilySearch_Affiliate_Libraries Introduction to LDS Family History Centers], section FamilySearch Affiliate Libraries. FamilySearch Wiki. Some required conditions to become an affiliate library are set out in  [http://www.perryvillenews.com/news/perry-county-historical-society-earns-familysearch-affiliate-library-certification/article_d5acc192-2af9-11e5-84f6-4fde66fd72ae.html Perry County Historical Society earns FamilySearch Affiliate Library certification] July 15, 2015. perryvillenews.com.</ref>  Should you be unable to access a Family History Centre to view digitised microfilms which are also viewable at a  FamilySearch affiliate library, perhaps you could discuss with your  library whether it would be willing to become an affiliate library. if so, ask that FamilySearch be contacted by the library using FamilySearch [https://familysearch.org/archives/contact/  Contact Us] applicable for Government, Business, and other Archives entities. As the Family History Library in Salt Lake City appears to be be involved with affiliate library decisions, telephone contact with that library (refer external links below) may help if other means of contact are unsuccessful.
FamilySearch affiliate libraries  include, or can include,  public or university libraries, archives, museums, or genealogical societies.<ref>[https://www.familysearch.org/wiki/en/Introduction_to_LDS_Family_History_Centers#FamilySearch_Affiliate_Libraries Introduction to LDS Family History Centers], section FamilySearch Affiliate Libraries. FamilySearch Wiki. Some required conditions to become an affiliate library are set out in  [http://www.perryvillenews.com/news/perry-county-historical-society-earns-familysearch-affiliate-library-certification/article_d5acc192-2af9-11e5-84f6-4fde66fd72ae.html Perry County Historical Society earns FamilySearch Affiliate Library certification] July 15, 2015. perryvillenews.com.</ref>  Should you be unable to access a Family History Centre to view digitised microfilms which are also viewable at a  FamilySearch affiliate library, perhaps you could discuss with your  library whether it would be willing to become an affiliate library. See external links below for procedure, and for a FamilySearch Wiki article which lists Affiliate Libraries. As the Family History Library in Salt Lake City appears to be be involved with affiliate library decisions, telephone, or perhaps Facebook, contact, with that library (refer external links below) may help if other means of contact are unsuccessful.


==London, England==
==London, England==
*[http://londonfamilyhistory.org London FamilySearch Centre]  currently located at the National Archives, Kew.
===National Archives, Kew===
**[http://londonfamilyhistory.org/visit-us/ location and hours]
London FamilySearch Centre at The National Archives closed permanently on Saturday, 23 March 2019'''.<ref>[https://blog.eogn.com/2019/02/25/london-familysearch-centre-at-the-national-archives-will-close-permanently-on-saturday-23-march-2019/ Eastman's Online Genealogy Newsletter] February 25, 2019</ref>
**The website includes a Resources Category, which includes England & Wales Jurisdictions Maps 1851, and "Really Useful Web Links".
<br> The National Archives has now become a FamilySearch '''Affiliate Library'''.<ref>[http://www.nationalarchives.gov.uk/about/news/changes-to-the-reading-rooms/ Changes to the reading rooms] 20 March 2019. nationalarchives.gov.uk</ref>
*[https://www.familysearch.org/learn/wiki/en/London_Family_History_Centre  London Family History Centre]  FamilySearch Wiki
===Society of Genealogists, London===
The permanent microfilm collection from the London Family History Centre at Kew  was given to the [[Society of Genealogists]] in 2017, and became available at SOG for consultation from August 2017.
Note some records  may be available online, but may be slower to view than the microfilms. Refer comments above, under "Ordering microfilms service has now ceased/digitised microfilms".  Check the FamilySearch catalogue to see those records which you can view on your home computer.


'''Update 2017'''  The permanent microfilm collection from the London Family History Centre at Kew has been given to the Society of Genealogists, and was available at SoG for consultation from August 2017.  See www.sog.org.uk for address and opening times. For those who are not members, there is a daily or hourly charge for using the Society’s resources.  Note some  records may be available online, but may be slower to view than the microfilms. Refer comments above, under Ordering microfilms service.  Check the FamilySearch catalogue to see those records which you can view on your home computer.
Society of Genealogists is a  FamilySearch '''Affiliate Library'''.  


Society of Genealogists is a FamilySearch Affiliate Library.
Society of Genealogists is also a FamilySearch scanning centre where your family history or a book of genealogical value may be scanned, see [https://www.familysearch.org/en/library/digital-library-book-scanning FamilySearch Book Scanning].


==Australia and New Zealand==
==Australia and New Zealand==
Note that the Centres listed below are a selection only of those available. Affiliate Libraries are listed as they  generally have longer opening hours.
Note that the Centres listed below are a selection only of those available. Affiliate Libraries are included as they  generally have longer opening hours. '''Note'''  Affiliate Libraries currently  have access to  FamilySearch digitised records  originating from the British Library, important for India research, however, for some periods in the past this was '''not''' the situation for all such records, so make sure you check any restrictions applying through the Family Search catalogue.  
===NSW===
===NSW===
For those in or near Sydney, NSW, Australia it is recommended that you attend the LDS Family History Centre at North Parramatta. This Centre holds many India related films of records from the [[British Library]] permanently onsite, including all the baptism, marriage and burial indexes, indexes relating to wills,  Registers of European Soldiers Services to 1860 and  some of the [[Biographical Records (IOR O series)| IOR O series]] records.  This will save you a lot of time, as you do not need to order in these films. Currently (November 2009) Thursdays and Saturdays usually have librarians on duty who have a particular interest in India. Details current at November 2009:
For those in or near Sydney, NSW, Australia it is recommended that you attend the LDS Family History Centre at North Parramatta. This Centre holds many India related films of records from the [[British Library]] permanently onsite, including all the baptism, marriage and burial indexes, indexes relating to wills,  Registers of European Soldiers Services to 1860 and  some of the [[Biographical Records (IOR O series)| IOR O series]] records.  In the past (c November 2009) Thursdays and Saturdays usually had librarians on duty who have a particular interest in India. Enquire about the current situation. Details:  
:See '''Update''' October 2019 further down this section.
:Address: 169 Pennant Street
:Address: 169 Pennant Street
:North Parramatta, New South Wales, Australia
:North Parramatta, New South Wales, Australia
Line 66: Line 88:
:Public transport: 545 bus from Parramatta station to Chatswood station.
:Public transport: 545 bus from Parramatta station to Chatswood station.
:Phone: (02)9683 5849
:Phone: (02)9683 5849
:Opening hours given on the website, (current  at September 2017): 10.30am- 2.30pm Tuesdays, Thursdays and 2nd and 3rd Saturdays. Closed School Holidays and Public Holidays.
:Opening hours given on the website, (current  at September 2017): 10.30am- 2.30pm Tuesdays, Thursdays and 2nd and 3rd Saturdays. Closed School Holidays and Public Holidays. '''Note''', no details at all provided provided October 2019.
:Phone prior to your visit, when the Centre is open, and book a film reader or computer, depending on what you need to use. '''Confirm opening times'''.<br> No phone messages or mail enquiries. (The phone is disconnected outside of opening hours)
:Phone prior to your visit, when the Centre is open, and book a film reader or computer, depending on what you need to use. '''Confirm opening times'''.<br> No phone messages or mail enquiries. (The phone is disconnected outside of opening hours)


For details currently available on the website, type Parramatta in the [https://familysearch.org/locations  Search] and click on the icon on the map. '''Always confirm opening times, (and address) by telephone prior to a visit''', as the website details may not be up to date.
For details currently available on the website, type Parramatta in the [https://familysearch.org/locations  Search] and click on the icon on the map. '''Always confirm opening times, (and address) by telephone prior to a visit''', as the website details may not be up to date.


If you are not interested in microfilm held onsite, but only on  viewing digitised microfilms, In the Sydney region  [https://www.sag.org.au Society of Australian Genealogists] located in the Sydney Central Business District is a FamilySearch Affiliate Library and may be preferred  as it has more extensive hours than the FHC at North Parramatta, and may be a more convenient location  for some researchers. A  visitor research fee applies if you are not a SAG member.
'''Update October 2019. The Parramatta Family History Centre appears to have closed'''. The computers are thought to have been  relocated to  the Baulkham Hills  Family History Centre at 77 Watkins Road, Baulkham Hills, NSW - telephone number (02) 9686 4170.  The Family History Department of the (Australia) LDS Church Offices in Carlingford (NSW) (telephone 1300-537-248)  advised that the microfilms are thought to have gone to Baulkham Hills also.
 
If you are not interested in microfilm held onsite, but only on  viewing digitised microfilms, and want to access records which are available at an Affiliate Library,  in the Sydney region  [https://www.sag.org.au Society of Australian Genealogists] located in the Sydney Central Business District is a FamilySearch Affiliate Library and may be preferred  as it has more extensive hours than most FHCs  and may be a more convenient location  for some researchers. A  visitor research fee applies if you are not a SAG member.


===Victoria===
===Victoria===
Line 77: Line 101:


:[https://www.familyhistoryconnections.org.au/index.php  Family History Connections], the registered business name of Australian Institute of Genealogical Studies (AIGS). Unit 1, 41 Railway Rd (corner of Queen St) Blackburn VIC 3130 (Opposite the Blackburn Railway Station). Has a  large collection of India material including some permanent FamilySearch microfilms. Search the online catalogue.
:[https://www.familyhistoryconnections.org.au/index.php  Family History Connections], the registered business name of Australian Institute of Genealogical Studies (AIGS). Unit 1, 41 Railway Rd (corner of Queen St) Blackburn VIC 3130 (Opposite the Blackburn Railway Station). Has a  large collection of India material including some permanent FamilySearch microfilms. Search the online catalogue.
:[https://gsv.org.au Genealogical Society of Victoria] Level 6, 85 Queen Street, Melbourne, VIC 3000. Also has some microfilms.
:[https://gsv.org.au Genealogical Society of Victoria] Level 1, 10 Queen Street, Melbourne, VIC 3000. Also has some microfilms.
*The LDS FHC at Blackburn closed 1 October 2010 . The Centre's collection of India Office Lists 1886-1940 were transferred to the Heidelberg Family History Centre.
*The LDS FHC at Blackburn closed 1 October 2010 . The Centre's collection of India Office Lists 1886-1940 were transferred to the Heidelberg Family History Centre.


===Queensland===
===Queensland===
*FamilySearch Affiliate Library: [https://www.gsq.org.au Genealogical Society of Queensland] 25 Stackpole Street on the corner of Mt Gravatt Capalaba Road, Wishart, QLD 4122. A  visitor research fee  may apply  if you are not a society member.
*FamilySearch Affiliate Library: [https://www.gsq.org.au Genealogical Society of Queensland] 25 Stackpole Street on the corner of Mt Gravatt Capalaba Road, Wishart, QLD 4122. A  visitor research fee  may apply  if you are not a society member.
*The Rockhampton Family History Centre in Queensland, Australia has a set of indexes for baptism, marriage and burial in the three presidencies.
*The Rockhampton Family History Centre in Queensland, Australia has/had a set of indexes for baptism, marriage and burial in the three presidencies. Current situation not known.


===Western Australia===
===Western Australia===
Line 89: Line 113:
===Australian Capital Territory===
===Australian Capital Territory===
*FamilySearch Affiliate Library: [https://familyhistoryact.org.au Heraldry & Genealogy Society of Canberra] Cook Community Hub, 41 Templeton Street, Cook ACT. A  visitor research fee    applies if you are not a society member.
*FamilySearch Affiliate Library: [https://familyhistoryact.org.au Heraldry & Genealogy Society of Canberra] Cook Community Hub, 41 Templeton Street, Cook ACT. A  visitor research fee    applies if you are not a society member.
 
===Northern Territory===
*FamilySearch Affiliate Library: [http://www.gsnt.org.au Genealogical Society of the Northern Territory Inc]. Location of the  Library is in a northern suburb of Darwin at Unit 1, Harry Giese Building, 1 Willeroo Street (off Henbury Ave), Tiwi NT. A  visitor research fee    applies if you are not a society member.
===New Zealand===
===New Zealand===
The  following  are FamilySearch Affiliate Libraries.
The  following  are FamilySearch Affiliate Libraries.
Line 96: Line 121:


==External links==
==External links==
*[https://www.familysearch.org/wiki/en/Family_History_Library Family History Library] FamilySearch Wiki. Includes a link to the Family History Library on Facebook.
*[https://www.familysearch.org/en/family-history-library/ FamilySearch Library]  FamilySearch website launched c mid February 2021. Includes
*[https://www.familysearch.org/wiki/en/Category:Family_History_Library Category:Family History Library] FamilySearch Wiki
**[https://www.familysearch.org/en/library/our-catalogs FamilySearch Library Catalogs] Currently (2024 July) there are two catalogues, one of which is specifically in respect of the Library in Salt Lake City, Utah, USA - this is the one which should be used if you are visiting the Library.
*[https://www.familysearch.org/wiki/en/FamilySearch_Partner_Libraries FamilySearch Partner Libraries] FamilySearch Wiki. Note: Partner Libraries are not the same as Affiliate Libraries, although most Partner Libraries are probably also Affiliate Libraries.
**[https://www.familysearch.org/en/library/microfilm-microfiche-and-CDs Microfilm, Microfiche, and CDs]
**[https://www.familysearch.org/en/library/books-and-periodicals Books and Periodicals]
**[https://www.familysearch.org/en/family-history-library/family-history-library-site-map FamilySearch Library [web<nowiki>]</nowiki>Site Map] which includes Library Donations in respect of books etc. Also includes a link to advice that the previous look up service has ceased.
:Prior to the Feb. 2021 new website,  and still concurrently [https://www.familysearch.org/wiki/en/Family_History_Library FamilySearch Library] FamilySearch Wiki, which however now mainly links back to  the FamilySearch Library website. Also see [https://www.familysearch.org/en/wiki/Category:FamilySearch_Library Category:FamilySearch Library] FamilySearch Wiki.
:General email address is  <nowiki>fhl@FamilySearch.org</nowiki> <ref>[https://www.familysearch.org/help/helpcenter/article/what-are-the-family-history-library-hours What are the FamilySearch  Library hours?] FamilySearch Help Centre Article Id: 1277 April 20, 2020.</ref>
:To report an error in the FamilySearch catalogue, for microfilms, microfiche and digital images contact the FamilySearch  Library at: <nowiki>FHL-SLC-FilmRequests@churchofjesuschrist.org</nowiki>, and for all other items contact the FamilySearch  Library at <nowiki>books@familysearch.org</nowiki>.<ref>[https://www.familysearch.org/en/help/helpcenter/article/how-do-i-request-a-correction-to-the-familysearch-catalog How do I request a correction to the FamilySearch Catalog?] FamilySearch Help Center  Article Id: 8463,
September 14, 2022.</ref>
:[https://www.facebook.com/familysearchlibrary/ FamilySearch Library on Facebook]. May be an alternative means of contact for Facebook members.
:For non standard telephone enquires in respect of the FSL (Salt Lake City), try the  FamilySearch Library Director's assistant (details<ref>Archibald, Amy. [https://web.archive.org/web/20190109092613/https://getsatisfaction.com/familysearch/topics/have-you-considered-having-a-return-book-cart-on-the-second-floor-for-those-of-us-who-retrieve-a-book Have you considered having a "Return book" cart on the second floor for those of us who retrieve a book from the third floor?] ''FamilySearch Feedback Forum''  8 January 2019, now archived.</ref>).
:[https://www.familysearch.org/en/blog/lynn-turner-new-familysearch-family-history-library-director Lynn Turner, New FamilySearch Family History Library Director] 11 April 2022. FamilySearch Blog.
*Affiliate Libraries
**[https://www.familysearch.org/en/affiliates/about FamilySearch Affiliate Libraries] FamilySearch
***[https://www.familysearch.org/en/affiliates/onboarding Information on Becoming an Affiliate Library] The contact email address  is now  <nowiki>affiliatelibraries@familysearch.org</nowiki> (introduced 26 June 2021).
***[https://www.familysearch.org/en/affiliates/faq Affiliate Library Frequently Asked Questions (FAQ)]
***Question: Are there alternatives to static IP for Affiliate Libraries? (More details<ref>MarilynAdams12 [https://community.familysearch.org/en/discussion/120835/are-there-alternatives-to-static-ip-for-affiliate-libraries#latest Are there alternatives to static IP for Affiliate Libraries?] ''FamilySearch Community [Forum]'' 2 April 2022. Retrieved 14 April 2022.</ref>)
**[https://www.familysearch.org/help/helpcenter/article/how-do-we-become-an-affiliate-library How do we become an affiliate library?] FamilySearch Help Center article.
**[https://www.familysearch.org/help/helpcenter/article/our-affiliate-library-needs-access-to-restricted-images Our affiliate library needs access to restricted images] FamilySearch Help Center article.
**[https://www.familysearch.org/wiki/en/FamilySearch_Affiliate_Libraries FamilySearch Affiliate Libraries] FamilySearch Wiki. Includes a List of Affiliate Libraries, which '''may not be complete'''. There is a note that this page will be deleted on Sept 1, 2024.
*FamilySearch [https://www.familysearch.org/en/info/archive Archives Department Information]  gives an email address of <nowiki>archives@familysearch.org</nowiki> as  "Contact Us" applicable for archives, churches, and other record custodians.
*[https://www.familysearch.org/help/helpcenter/article/what-are-the-image-restrictions-in-historical-records What are the image restrictions in Historical Records?] FamilySearch Help
*[https://www.familysearch.org/wiki/en/Family_History_Center_Portal Family History Center Portal] FamilySearch Wiki. Several premium online research services, usually pay websites, are available at FamilySearch Centres with free access. These websites must be accessed  at a FamilySearch Centre, (Church members may have additional access at church meeting houses) and are '''not''' available at Affiliate Libraries.  Includes (at 2023/Feb./03) [[Findmypast]] probably the Library version (or perhaps an even more limited version as the wording at Feb. 2023 is "not all of the content from Findmypast is available")  which does not include newspapers, with the same ownership British Newspaper Archive  available at select locations only (previous wording '''some''' UK Family History Centres);  Ancestry-Institution Version,  fold3 (owned by Ancestry) and MyHeritage-Library Edition and in  the United Kingdom only, Geneanet, and at  select locations only (previous wording '''some''' UK Family History Centres) The Genealogist. Note  MyHeritage has purchased Filae, a  resource for accessing French archives and tracing [[French]] ancestors and MyHeritage now contains many French records, and elsewhere these are stated to be included in the MyHeritage-Library Edition.<ref>[https://biblioottawalibrary.ca/en/blogs/introducing-myheritage-library-edition Introducing: MyHeritage Library Edition] Ottawa Public Library.</ref> (Filae is  a Partner for Latter day Saints Church members.) NewspaperArchive  an American pay website (mainly US newspapers) is only available at select locations, although there were past periods when it was freely available. It is suggested you check before visiting whether the FamilySearch Centre you intend visiting has the website you are interested in as '''changes are possible'''.
 
:For actual access to these websites, at the FamilySearch Centre, on a FamilySearch computer, first open the FamilySearch Portal, then  open the premium website, then sign in through FamilySearch.<ref>genbug08. [https://community.familysearch.org/en/discussion/comment/385443/#Comment_385443 Family History Centers] ''FamilySearch Community [Forum]'' 14 October 2021. Retrieved 17 October 2021.</ref>


== References ==
== References ==
<references />
<references />


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[[Category:Organisations]]
[[Category:Organisations]]

Latest revision as of 01:28, 13 August 2024

Update effective 6 July 2021. The FamilySearch Library in Salt Lake City reopened 6 July 2021 after being closed since March 13, 2020, due to precautions pertaining to the global COVID-19 pandemic. Some FamilySearch Centres and FamilySearch Affiliate Libraries are also open, depending on location. This is a decision which is made locally. If you live in an area where churches and libraries generally are open, check with your local FamilySearch Centre and/or check with your local Affiliate Library about FamilySearch access. In addition
Update effective 12 August 2021. A new computer portal for accessing restricted records was introduced at FamilySearch Centres (not Affiliate Libraries) which requires changes to each computer in the FamilySearch Centre. Before visiting a FamilySearch Centre, firstly check that computers are available (there is currently (2022/06) a wait for replacements, or you can now (from c January 2023) bring your own laptop or Chromebook, and secondly check that the portal is fully functional, so that restricted records can be accessed.[1]
##########

FamilySearch is a nonprofit family history organisation which is part of the Church of Jesus Christ of Latter-Day Saints or LDS, also known as the Mormons.

FamilySearch Centres are local branches of the LDS FamilySearch Library (until 10 January 2023 known as the Family History Library) in Salt Lake City and can be found worldwide. (Until 10 January 2023 some Centres were called Family History Centres (Centers))

Access to digitised microfilms of records in the FamilySearch Library, which are not otherwise available on home computers, is available at these centres. However, ordering of the previously available microfilms ceased in 2017, to be replaced by digitised versions, refer details below. You do not have to be a member of the LDS to use a centre or their resources. Read the FamilySearch Wiki article Introduction to LDS FamilySearch Centers for more details.

In addition, there are FamilySearch Affiliate Libraries, which may be public libraries, or libraries connected with genealogical societies, etc. Often an Affiliate Library will have longer operating hours than a FamilySearch Centre, or perhaps may be larger institutions with more computers available to view records. However, some records cannot be viewed at an Affiliate Library.

Find a FamilySearch Center or FamilySearch Affiliate. Enter your location details, including country. If you live in a state or county, depending on country it may help to enter the state as the location, then increase the size of the map to see the Centres in the region, and greatly increase the size if you live in area where there may be two or more Centres in the same city (as otherwise the multiple Centres may not display). Alternatively, it may be sufficient to enter city and country. However, it is suggested you always increase the size of the map to check that all Centres are displaying.
This link is also available from the FamilySearch Home Page, click on icon marked ? (top right hand of the webpage), then click Help and Learning/In-person Help
At least some of the Centres do not provide opening times. In most centres the phone is only connected during opening times, so it may be difficult to actually make contact and find out when the Centre is open. In addition, the Centres usually do not have provision for mail enquiries. There is also some information in the FamilySearch Wiki Category:FamilySearch Centers, but not for all Centres, and Affiliate Libraries are listed separately, see External links below. You could also try FamilySearch Support Contact Us for your geographic area.

Update 17 Jan. 2023. Members of the Church of Jesus Christ of Latter-Day Saints have additional access at Church meetinghouses worldwide.[2]

Always confirm opening times prior to a visit, as the website details, even if available, may not be up to date. Also confirm the address. Website details for some Centres do not include the address. (For one Affiliate Library noted, which is known to operate at two different addresses, only one address appeared on the FamilySearch web details, which was different to the information appearing on the Affiliate Library's website, although this has now been corrected.)

Photocopy and Records Look Up services from Salt Lake City have now ceased

The previous Photocopy Service ceased 5 December 2014. A Records Look Up Service which was introduced 24 May 2021 ceased 17 July 2023.

Ordering microfilms service has now ceased/digitised microfilms

The previous microfilm ordering service has now been replaced by digitised microfilms. The last day for ordering microfilms was 7 September 2017.[3] Some Centres have retained some microfilms in their own permanent mini collections.

When a microfilm has been digitised it is also, in addition to the microfilm number, allocated a DGS number, referred to as a Digital Folder number. The latter number appears to becoming the main reference number for a record set. (The URL for a record set has the format (at 2020/02) https://www.familysearch.org/search/film/004769478 where the last number is the DGS number).

All microfilms have now been digitised, and are available through the Catalogue Search on FamilySearch, not in the Records section. A camera icon (with no other symbol) means the record may be viewed on your home computer, a camera icon with a key above it means the record is available on a restricted basis. (No icon at all indicates the record is not available to view digitally) (See images etc[4].) (Note, you need to be signed in, refer below, or a key or microfilm only, or even no symbol may appear for all records.) For non-LDS church researchers, records which originate from the British Library are available to be viewed on a FamilySearch computer, or your own laptop or Chromebook at a FamilySearch Centre, and additionally most, but perhaps not all, are viewable at Affiliate Libraries, although this may vary over time. See "Viewing 'Protected' access online books and databases" below.

The digitisation of microfilms was completed in September 2021. At that time is was stated "FamilySearch is working to outsource the digitization of its large microfiche collection, which should be completed several years from now"[5]. Note that some microfilms may not be available to view digitally for many years, perhaps decades, due to restrictions in the country of origin of the records, relating to data privacy restrictions, which may be more restrictive for digital images than for microfilms.[6]
Update July 2023. Microfiche digitisation is hoped to be finished in 2024 when all of the digitized microfiche content will be released at the same time. However, not all of the digitized content will be viewable online because of contract restrictions.[7] Elsewhere it was advised that c July 2023 a contract had been signed and the digitisation was hoped to be completed in about a year.
Update July 2024. It seems as though at least some microfiche have been digitised, but are probably only available to access digitally in the FamilySearch Library in Salt Lake City, Utah, USA.

Note that the digitised microfilm reader may be very sensitive to internet speed, so if you are viewing digitised microfilms on your home computer and having problems, try to pick a time of lower internet demand such as early or late in the day. Personal experience (in the past) was that 1pm, weekday and Saturday, access was extremely unsatisfactory, early Sunday morning was much better. Unsatisfactory viewing conditions may also be experienced at some Centres, either due to internet speed, or for other reasons - you may wish to enquire about this aspect, and if so, whether any particular day or time is better and if you have more than one FHC or Affiliate Library in your area, compare viewing conditions.

Note that researchers have commented that it is much slower viewing records which have been digitised, compared with the same records on microfilm.[8] This finding is magnified if there are problems with internet speed, so it may be worth enquiring whether any Centres near you, including genealogical societies, have retained a copy of the microfilm you are interested in. For some Centres, this information may be obtained through the FamilySearch Catalog where there is an Availability option in the Search. Unclick the Online option and select your local FamilySearch Centre from the menu available. Always confirm by telephone with your local FHC to ensure information is current. Note however that over time fewer Centres continue to hold microfilms for various reasons including the inability to maintain functioning microfilm readers, and this trend will increase in the future.

The FamilySearch Library in Salt Lake City, Utah, USA retains an extensive collection of microfilms, including some/most of those not available to view digitally.[9] The availability and access to microfilm at the Library seems to be changing frequently, so make sure you check the Library catalogue which specifically applies to the Library in Salt Lake City, and read the section relevant to microfilms in the Library website, see External links below. If you intend to visit the Library to view books, similarly check the catalogue specifically applicable to the Library, and read the section about Books on the Library website, below. Or perhaps you may decide to hire a researcher to visit the Library to access information only available there.[10]

You may also request that books from the FamilySearch catalogue be digitised.[11]

Viewing restricted access online books and databases

After signing in to FamilySearch, some digitised microfilm databases will display, in the catalogue entry, a camera icon with a key symbol above which advises "this film is viewable with additional restrictions". (If you are not signed in, a key, or microfilm only, or even no symbol may also appear, even for databases viewable on your home computer). However, members of the public can view most (but not all) of these databases at a FamilySearch Centre on a FamilySearch Centre computer, through the FamilySearch Portal. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is possible, provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portal while connected to the LDS Church Liahona WiFi). Some digital databases may also be viewed at Affiliate Libraries, which may have longer opening hours than a FamilySearch Centre. Contact your FamilySearch Centre prior to visiting to advise your requirements and, if it is possible, book a suitable computer (after enquiring whether internet image viewing varies by day or time, or there is poor viewing generally, refer section above). For the general public, FamilySearch records which were available on microfilm, which have since been digitised, and which originate from the British Library in London can be viewed at a Family History Centre and additionally currently (2021/02) can also be viewed at an Affiliate Library. Note however in the past access at Affiliate Libraries has varied, and some microfilms originating from the British Library have not been available at Affiliate Libraries. LDS church members may have additional access.

There appear to be at least four different types of restriction wording seen by signed in, non-LDS church members either currently, or in the past:

  • "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints".
This wording has not yet been seen on India related digitised microfilms. Note: This wording now withdrawn, see below.
  • "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints. Access the site at a family history center".
  • "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints. Access the site at a family history center. Access the site at a FamilySearch affiliate library."
Update c 22 October 2019. All references to "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints" appear to have been removed, to be replaced by the following wording for signed in, non-LDS church members: "You may be able to view this image by visiting one of our partners' sites or the legal record custodian (fees may apply)". (FamilySearch article.[12])
Note. For records restricted to LDS church members only, consultants at FamilySearch Centres have been instructed "Consultants should not sign in to allow members of the public to access restricted images. Such sharing can violate contracts between FamilySearch and the records custodian".[13]
In the past, signed-in LDS church members had access to a wider range of records than non LDS church members, and this situation continues. In particular, LDS church members were able to view the India church records originating from the British Library on their home computers, and it is believed this is still the current situation.
  • "Access the site at a FamilySearch center. Access the site at a FamilySearch affiliate library".

Note:

  • To access the digitised records you will need to Sign In on the computer at the FamilySearch Centre or Affiliate Library using your personal Sign In details, refer FamilySearch, section India Records, so take your user name and password with you, or you may experience delays.[14]. At the Family History Centre, you will first need to open the FamilySearch Portal (which must have been previously installed) on the computer, and then sign in with your personal sign in details. (Although details are minimal, from c January 2023 it appears that access through your own laptop or other device is possible, provided you are physically present at the FamilySearch Centre but to access the records you will need to download the FamilySearch Portal while connected to the LDS Church Liahona WiFi). At an Affiliate Library you will need to make sure that you select a computer which has the FamilySearch portal installed, (exact name not known, perhaps may not include the word portal). "...you need to log out of FamilySearch before you connect to the Library's wi-fi and then log in again, for the system to recognize you and allow access". (You can log out of FS before you leave home).[15]
You can access specific digitised microfilms two ways, either through the catalogue link, FS Home Page/Search/Catalog FamilySearch Catalog or for some/most? microfilms through FS Home Page/Search/Images Explore Historical Images which may be easier to browse. However currently (2024 August) not all microfilms are available through the category Images. The viewing restrictions for Images are the same as those indicated in the Catalog.
  • Before you visit a Centre or Affiliate Library, enquire whether it is possible to take a copy of a required record, what means are available, whether there is a charge, whether you can download to your own laptop, or whether you can/need to bring a device such as a USB flash drive/memory stick, or whether is is possible to take a screen shot of a record and send it to your home computer. The only way to keep a copy of the record for future reference may be to either to print out a copy on paper, or by using a memory stick or laptop. (If you directly "attach" a copy of the record to a person in FamilySearch Family Tree, you will not be able to view the record outside the Family History Centre/Affiliate Library.)
  • At times (c 2019 January, and still ongoing early April 2019), when trying to access a digital file, a message ""Image Unavailable. This image is unavailable for online viewing at this time." has been seen. However it appears this is some sort of error, and if you re-access the digital file (multiple times if necessary), the usual message that it can be viewed at a FHC or Affiliate Library should appear, and the films become viewable.[16]. Update. June 2019, this error appears to have been fixed, but details have been left for information in the event of a re-occurrence.
  • Some Affiliate Libraries such as genealogical societies may charge a visitor research fee if you are not a genealogical society member.

FamilySearch Affiliate Libraries

FamilySearch affiliate libraries include, or can include, public or university libraries, archives, museums, or genealogical societies.[17] Should you be unable to access a Family History Centre to view digitised microfilms which are also viewable at a FamilySearch affiliate library, perhaps you could discuss with your library whether it would be willing to become an affiliate library. See external links below for procedure, and for a FamilySearch Wiki article which lists Affiliate Libraries. As the Family History Library in Salt Lake City appears to be be involved with affiliate library decisions, telephone, or perhaps Facebook, contact, with that library (refer external links below) may help if other means of contact are unsuccessful.

London, England

National Archives, Kew

London FamilySearch Centre at The National Archives closed permanently on Saturday, 23 March 2019.[18]
The National Archives has now become a FamilySearch Affiliate Library.[19]

Society of Genealogists, London

The permanent microfilm collection from the London Family History Centre at Kew was given to the Society of Genealogists in 2017, and became available at SOG for consultation from August 2017. Note some records may be available online, but may be slower to view than the microfilms. Refer comments above, under "Ordering microfilms service has now ceased/digitised microfilms". Check the FamilySearch catalogue to see those records which you can view on your home computer.

Society of Genealogists is a FamilySearch Affiliate Library.

Society of Genealogists is also a FamilySearch scanning centre where your family history or a book of genealogical value may be scanned, see FamilySearch Book Scanning.

Australia and New Zealand

Note that the Centres listed below are a selection only of those available. Affiliate Libraries are included as they generally have longer opening hours. Note Affiliate Libraries currently have access to FamilySearch digitised records originating from the British Library, important for India research, however, for some periods in the past this was not the situation for all such records, so make sure you check any restrictions applying through the Family Search catalogue.

NSW

For those in or near Sydney, NSW, Australia it is recommended that you attend the LDS Family History Centre at North Parramatta. This Centre holds many India related films of records from the British Library permanently onsite, including all the baptism, marriage and burial indexes, indexes relating to wills, Registers of European Soldiers Services to 1860 and some of the IOR O series records. In the past (c November 2009) Thursdays and Saturdays usually had librarians on duty who have a particular interest in India. Enquire about the current situation. Details:

See Update October 2019 further down this section.
Address: 169 Pennant Street
North Parramatta, New South Wales, Australia
(Situated near James Ruse Drive, Parramatta side, and opposite the intersection with Isabella Street))
The Centre is situated towards the rear of the LDS chapel, left hand side, near the parking area. The Centre has its own entrance, so do not try to enter through the LDS chapel.
Public transport: 545 bus from Parramatta station to Chatswood station.
Phone: (02)9683 5849
Opening hours given on the website, (current at September 2017): 10.30am- 2.30pm Tuesdays, Thursdays and 2nd and 3rd Saturdays. Closed School Holidays and Public Holidays. Note, no details at all provided provided October 2019.
Phone prior to your visit, when the Centre is open, and book a film reader or computer, depending on what you need to use. Confirm opening times.
No phone messages or mail enquiries. (The phone is disconnected outside of opening hours)

For details currently available on the website, type Parramatta in the Search and click on the icon on the map. Always confirm opening times, (and address) by telephone prior to a visit, as the website details may not be up to date.

Update October 2019. The Parramatta Family History Centre appears to have closed. The computers are thought to have been relocated to the Baulkham Hills Family History Centre at 77 Watkins Road, Baulkham Hills, NSW - telephone number (02) 9686 4170. The Family History Department of the (Australia) LDS Church Offices in Carlingford (NSW) (telephone 1300-537-248) advised that the microfilms are thought to have gone to Baulkham Hills also.

If you are not interested in microfilm held onsite, but only on viewing digitised microfilms, and want to access records which are available at an Affiliate Library, in the Sydney region Society of Australian Genealogists located in the Sydney Central Business District is a FamilySearch Affiliate Library and may be preferred as it has more extensive hours than most FHCs and may be a more convenient location for some researchers. A visitor research fee applies if you are not a SAG member.

Victoria

  • Melbourne. The two following societies are FamilySearch Affiliate Libraries. A visitor research fee may apply if you are not a society member.
Family History Connections, the registered business name of Australian Institute of Genealogical Studies (AIGS). Unit 1, 41 Railway Rd (corner of Queen St) Blackburn VIC 3130 (Opposite the Blackburn Railway Station). Has a large collection of India material including some permanent FamilySearch microfilms. Search the online catalogue.
Genealogical Society of Victoria Level 1, 10 Queen Street, Melbourne, VIC 3000. Also has some microfilms.
  • The LDS FHC at Blackburn closed 1 October 2010 . The Centre's collection of India Office Lists 1886-1940 were transferred to the Heidelberg Family History Centre.

Queensland

  • FamilySearch Affiliate Library: Genealogical Society of Queensland 25 Stackpole Street on the corner of Mt Gravatt Capalaba Road, Wishart, QLD 4122. A visitor research fee may apply if you are not a society member.
  • The Rockhampton Family History Centre in Queensland, Australia has/had a set of indexes for baptism, marriage and burial in the three presidencies. Current situation not known.

Western Australia

Australian Capital Territory

Northern Territory

  • FamilySearch Affiliate Library: Genealogical Society of the Northern Territory Inc. Location of the Library is in a northern suburb of Darwin at Unit 1, Harry Giese Building, 1 Willeroo Street (off Henbury Ave), Tiwi NT. A visitor research fee applies if you are not a society member.

New Zealand

The following are FamilySearch Affiliate Libraries.

  • Auckland. Central Auckland Research Centre, part of Auckland Libraries. Central City Library, Level 2, 44-46 Lorne Street, Auckland.
  • Wellington. Alexander Turnbull Library (National Library of New Zealand, Wellington). General Reading Room & FamilySearch Service, Level 1, 70 Molesworth Street Thorndon 6011. Research guide: Family History from NLNZ contains a section "FamilySearch at the National Library".

External links

Prior to the Feb. 2021 new website, and still concurrently FamilySearch Library FamilySearch Wiki, which however now mainly links back to the FamilySearch Library website. Also see Category:FamilySearch Library FamilySearch Wiki.
General email address is fhl@FamilySearch.org [20]
To report an error in the FamilySearch catalogue, for microfilms, microfiche and digital images contact the FamilySearch Library at: FHL-SLC-FilmRequests@churchofjesuschrist.org, and for all other items contact the FamilySearch Library at books@familysearch.org.[21]
FamilySearch Library on Facebook. May be an alternative means of contact for Facebook members.
For non standard telephone enquires in respect of the FSL (Salt Lake City), try the FamilySearch Library Director's assistant (details[22]).
Lynn Turner, New FamilySearch Family History Library Director 11 April 2022. FamilySearch Blog.
  • Affiliate Libraries
  • FamilySearch Archives Department Information gives an email address of archives@familysearch.org as "Contact Us" applicable for archives, churches, and other record custodians.
  • What are the image restrictions in Historical Records? FamilySearch Help
  • Family History Center Portal FamilySearch Wiki. Several premium online research services, usually pay websites, are available at FamilySearch Centres with free access. These websites must be accessed at a FamilySearch Centre, (Church members may have additional access at church meeting houses) and are not available at Affiliate Libraries. Includes (at 2023/Feb./03) Findmypast probably the Library version (or perhaps an even more limited version as the wording at Feb. 2023 is "not all of the content from Findmypast is available") which does not include newspapers, with the same ownership British Newspaper Archive available at select locations only (previous wording some UK Family History Centres); Ancestry-Institution Version, fold3 (owned by Ancestry) and MyHeritage-Library Edition and in the United Kingdom only, Geneanet, and at select locations only (previous wording some UK Family History Centres) The Genealogist. Note MyHeritage has purchased Filae, a resource for accessing French archives and tracing French ancestors and MyHeritage now contains many French records, and elsewhere these are stated to be included in the MyHeritage-Library Edition.[24] (Filae is a Partner for Latter day Saints Church members.) NewspaperArchive an American pay website (mainly US newspapers) is only available at select locations, although there were past periods when it was freely available. It is suggested you check before visiting whether the FamilySearch Centre you intend visiting has the website you are interested in as changes are possible.
For actual access to these websites, at the FamilySearch Centre, on a FamilySearch computer, first open the FamilySearch Portal, then open the premium website, then sign in through FamilySearch.[25]

References

  1. Family History Center Portals FamilySearch Community Forum 15 September 2021. Retrieved 17 September 2021. FHC premium sites need passwords for access FamilySearch Community Forum 19 May 2022. Retrieved 20 May 2022. FamilySearch Center Premium Content Browser Extension FamilySearch Help Center article. 2022/06 some Centres were without the Portal due to the requirement to have a fixed IP address (Internet service). 2022/08 many Centres were experiencing access problems (computer system).
  2. Ken Richins - NAO Tech Support Lead FamilySearch Center's are few around me FamilySearch Community Forum 23 January 2023. Retrieved 23 January 2023.
  3. Digital Records Access Replacing Microfilm FamilySearch
  4. Digital Icons at FamilySearch searchtip.genealogytipoftheday.com; Thank-you for the new icon, FamilySearch dearmyrtle.com, now archived. What are Notes or Film/Digital Notes in the catalog? FamilySearch Help Center article.
  5. FamilySearch Completes Massive Microfilm Digitization Project FamilySearch Blog 21 September 2021
  6. Paller Orvill S. South Africa, Dutch Reformed Church Records (Stellenbosch Archive), 1690-2011 FamilySearch Feedback Forum 28 February 2018, 23.59, now archived.
  7. Can I request a microfiche to be digitized? FamilySearch Help Center article 6 July 2023.
  8. Clark, Noel. LDS FHC Microfilms to be ending August 31st Rootsweb India Mailing List 16 July 2017, archived.
  9. How can I search microfilms at the FamilySearch Library?. FamilySearch Help Center article.
  10. Nielsen, Jeniann. The need for photoduplication service has NOT gone away!!! FamilySearch Feedback Forum 27 July 2019, now archived.
  11. Can I request that FamilySearch digitize a book? FamilySearch Help Center article.
  12. What are the image restrictions in Historical Records? FamilySearch Help Center article.
  13. FitzPatrick, Bill Does anyone know why these Sersheim Church record images are not available at the FHL? FamilySearch Questions Forum scroll to reply by Jeff Wiseman dated 23 February 2021. Accessed 23 February 2021.
  14. December 2017 Newsletter, now no longer available, from Society of Australian Genealogists, a FamilySearch Affiliate Library, and April 2018 Newsletter from Society of Genealogists, London, a FamilySearch Affiliate Library (archived page).
  15. Áine Ní Donnghaile Affiliate libraries... FamilySearch Community Forum 7 March 2024. Accessed 9 March 2024.
  16. Millar, Stewart Digitised microfilm viewing restriction query FamilySearch Feedback Forum 8 January 2019, now archived.
  17. Introduction to LDS Family History Centers, section FamilySearch Affiliate Libraries. FamilySearch Wiki. Some required conditions to become an affiliate library are set out in Perry County Historical Society earns FamilySearch Affiliate Library certification July 15, 2015. perryvillenews.com.
  18. Eastman's Online Genealogy Newsletter February 25, 2019
  19. Changes to the reading rooms 20 March 2019. nationalarchives.gov.uk
  20. What are the FamilySearch Library hours? FamilySearch Help Centre Article Id: 1277 April 20, 2020.
  21. How do I request a correction to the FamilySearch Catalog? FamilySearch Help Center Article Id: 8463, September 14, 2022.
  22. Archibald, Amy. Have you considered having a "Return book" cart on the second floor for those of us who retrieve a book from the third floor? FamilySearch Feedback Forum 8 January 2019, now archived.
  23. MarilynAdams12 Are there alternatives to static IP for Affiliate Libraries? FamilySearch Community [Forum] 2 April 2022. Retrieved 14 April 2022.
  24. Introducing: MyHeritage Library Edition Ottawa Public Library.
  25. genbug08. Family History Centers FamilySearch Community [Forum] 14 October 2021. Retrieved 17 October 2021.